can you check the converge log, located at /var/log/vmware/converge - ?
One of the first steps is to validate the existing configuration then start to download the RPM's, be it from a repository or from the iso attached. This could be stuck here, but the log should show it. Attach the converge.log and the .json log if you can
not enough info there in the screeenshots - did you try to mount the iso? The workflow should pull down the 6 RPM's from there, for example :
2019-04-04T08:19:49.147Z INFO converge Executing reconfiguring steps. This will take few minutes to complete.
Please wait ...
2019-04-04T08:19:49.147Z INFO converge Downloading RPMs
2019-04-04T08:19:49.147Z INFO converge Collected client:rest as a part of Telemetry
2019-04-04T08:19:49.349Z INFO converge VCSA ISO is mounted. Copying RPMs from the ISO.
2019-04-04T08:19:49.358Z INFO converge ISO version : VMware-vCenter-Server-Appliance-126.96.36.199000-12885434
2019-04-04T08:19:49.358Z INFO converge VC version : VMware-vCenter-Server-Appliance-188.8.131.52000-12885434
Did you ever solve this problem? I'm seeing the exact same thing. Looked at converge.log and it's stopped at the same place your's was. I successfully did two of these last week following the exact same process and using the same vCenter build so not sure what's going on.
Same problem for me ! I'll try with mounting iso.
Same issues, is there a safe way to cancel this as there doesn't seem to be an option.
Attach the iso to vcsa, mount /dev/cdrom /mnt/cdrom
as far as a backout plan, I always snapshot my psc's and vcsa's as a group since database replication "SSO" is involved. To acheive a clean snapshot i shutdown all 4 VM's, then snapshot. The I can revert to a safe clean state that I WAS in before the converge process.
It works mounting iso with mount /dev/cdrom /mnt/cdrom on vcsa running vcenter.
But I had to revert snapshot because I've restarted the vcenter to force stop the converge process and I had an error when I wanted to restart it "Cannot converge" or something like that and "converge already running" in logs of vcsa and I don't know how to clean flag indicates that converge is running.
Ensure you revert ALL VM's, PSC's and VCSA's. And take snapshot of ALL VM's at the same time