3 Replies Latest reply on Jun 19, 2019 11:58 PM by Fisk3r

    Outlook 2016 Mapi 1.0 00004C2 error

    jmclauch Novice

      Hi I have an issue with Office 365 Outlook 2016 displaying a strange error which stops us from using outlook.

       

      The error is "The time limit for logging on was reached while waiting for system resources. Try again Mapi 1.0 [000004C2]

       

      Microsoft have acknowledged this as a potential fault with an add-in we do not use. https://support.microsoft.com/en-hk/help/3181206/outlook-2016-error-the-time-limit-for-logging-on-was-reached-while-wai

       

      We cant launch the app settings and need to restore using "UEM Self Service" this is stopping us from rolling out windows 10 to our departments.

       

      Environment

      Office 2016 O365 16.0.4849

      Windows 10 1803

      App Vols 2.14

      UEM 9.6

      Instant clone desktops with local uem profiles (not using mandatory)

       

      We have appstacks and writeables in place. We are using Office 365 exchange.

       

      When we restore the settings and logoff and back on the OST file continues to be used. I do not think this is a corruption error on the OST part.

       

      We are using the UEM Office 2016 settings obtained through the VMware uem community site. Just wondering if anyone has any tips on how to rule out the gold image, uem, or appvols.

       

      IT does not happen every time but usually after about 5 or 6 logins.

       

       

       

      IncludeRegistryTrees]

       

      HKCU\Software\Microsoft\Office\16.0\MAPI

       

      HKCU\Software\Microsoft\Office\16.0\Outlook

       

      HKCU\Software\Microsoft\Office\Outlook

       

      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles


      [IncludeIndividualRegistryValues]

       

      HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile

       

      IncludeFolderTrees]

       

      <AppData>\Microsoft\Outlook

       

      <AppData>\Microsoft\Signatures

       

      [IncludeFiles]

       

      <LocalAppData>\Microsoft\Office\olkaddritem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkapptitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkdlstitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkexplorer.officeUI

       

      <LocalAppData>\Microsoft\Office\olklogitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmailitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmailread.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmmsedit.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmmsread.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmreqread.officeUI

       

      <LocalAppData>\Microsoft\Office\olkmreqsend.officeUI

       

      <LocalAppData>\Microsoft\Office\olkpostitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkpostread.officeUI

       

      <LocalAppData>\Microsoft\Office\olkreportitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkresenditem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkrespcounter.officeUI

       

      <LocalAppData>\Microsoft\Office\olkresponseread.officeUI

       

      <LocalAppData>\Microsoft\Office\olkresponsesend.officeUI

       

      <LocalAppData>\Microsoft\Office\olkrssitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkshareitem.officeUI

       

      <LocalAppData>\Microsoft\Office\olkshareread.officeUI

       

      <LocalAppData>\Microsoft\Office\olksmsedit.officeUI

       

      <LocalAppData>\Microsoft\Office\olksmsread.officeUI

       

      <LocalAppData>\Microsoft\Office\olktaskitem.officeUI