2 Replies Latest reply on Jul 17, 2019 7:18 PM by HarishV

    Skyline Advisor Inactive

    Chappy19 Lurker

      Skyline Advisor indicates that my collector is inactive.

      The collector is active.  It uploaded data once and then stopped working.

        • 1. Re: Skyline Advisor Inactive
          HarishV Hot Shot
          GS Skyline Support VMware EmployeesSkyline Community 2/2

          Hello,

           

          Thank you for your post.

           

          From the backend I can see that the collector is in Inactive state.

           

          Please wait for another 24 hours and if the issue persists I will contact the Engineering team and get back to you.

          • 2. Re: Skyline Advisor Inactive
            HarishV Hot Shot
            GS Skyline Support Skyline Community 2/2VMware Employees

            Hello,

             

            Hope you are doing well.

             

            The collector seems to be working fine from the backend and I do not see any issues. Could you please check and confirm?

             

            Marking this question as correct answer due to inactivity. Please respond to this thread if the issue persists.