Thank you for your post.
From the backend I can see that the collector is in Inactive state.
Please wait for another 24 hours and if the issue persists I will contact the Engineering team and get back to you.
Hope you are doing well.
The collector seems to be working fine from the backend and I do not see any issues. Could you please check and confirm?
Marking this question as correct answer due to inactivity. Please respond to this thread if the issue persists.