Gateway in Network Settings of VCSA 6.7 U2 disappears every time

[Sven_Vollmann]

Hello,

we are trying to install the new VCSA 6.7 U2 for our new ESX Servers. The installation process deploys the Appliance but at the step where the installer tries to verify the deployment we get an error. In the logfile stands "error: VAMI is NOT accessilbe[25]: https://vc.xxx.xxx-xxx.de:5480/". DNS is configured, it exists an forward and an reverse entry for the Appliance. Our Firewall Admins says that there is a connection timeout and the Appliance do not answer. So we looked in the Appliance Console itself and find out that the Gateway we configured in the GUI is not set. But now it comes, everytime we enter the gatway and save the config the gateway entry is empty again. directly after the saving process finished. what the hell ?!?!?

has anyone an idea ?

Best regards Sven

[daphnissov]

This is usually more than just a disappearing gateway. Without seeing screenshots of your installation settings in the wizard, it's hard to tell. It's also possible this is due to NTP issues when deploying vCSA. You must ensure the target ESXi host on which the appliance will be deployed and the workstation from which you're launching the installer all have their time in sync.