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ESXi 6.5 does not detect NC380T PCI-E Dual Port Multifunction Gigabit on Dell PowerEdge R710,
Hi colleagues,
My ESXi 6.5. on Dell PowerEdge R710 suddenly unrecognized PCI NIC NC380T PCI-E Dual Port Multifunction Gigabit.
Its weird because happened only after I update the Dell BIOS, the ESX 6.5. U2 have not change anything.
Here are what I did and the outcome when I SSH.
esxcfg-nics -l
++++++++++++++++++++++
Name PCI Driver Link Speed Duplex MAC Address MTU Description
vmnic0 0000:01:00.0 bnx2 Up 1000Mbps Full 00:26:b9:86:60:a9 1500 Broadcom Corporation Broadcom NetXtreme II BCM5709 1000Base-T
vmnic1 0000:01:00.1 bnx2 Up 1000Mbps Full 00:26:b9:86:60:ab 1500 Broadcom Corporation Broadcom NetXtreme II BCM5709 1000Base-T
vmnic2 0000:02:00.0 bnx2 Up 1000Mbps Full 00:26:b9:86:60:ad 1500 Broadcom Corporation Broadcom NetXtreme II BCM5709 1000Base-T
vmnic3 0000:02:00.1 bnx2 Up 1000Mbps Full 00:26:b9:86:60:af 1500 Broadcom Corporation Broadcom NetXtreme II BCM5709 1000Base-T
+++++++++++++++++++++++
To determine if the ESXi/ESX host is seeing the new NIC devices, I run the command:
lspci -v | grep -A1 -i ethernet
+++++++++++++++++++++++++++
[root@tp-xyz:~] lspci -v | grep -A1 -i ethernet
0000:01:00.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II BCM5709 1000Base-T [vmnic0]
Class 0200: 14e4:1639
--
0000:01:00.1 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II BCM5709 1000Base-T [vmnic1]
Class 0200: 14e4:1639
--
0000:02:00.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II BCM5709 1000Base-T [vmnic2]
Class 0200: 14e4:1639
--
0000:02:00.1 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II BCM5709 1000Base-T [vmnic3]
Class 0200: 14e4:1639
--
0000:07:04.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II 5706 Gigabit Ethernet [vmnic6]
Class 0200: 14e4:164a
--
0000:08:05.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II 5706 Gigabit Ethernet [vmnic7]
Class 0200: 14e4:164a
--
0000:0a:04.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II 5706 Gigabit Ethernet [vmnic4]
Class 0200: 14e4:164a
--
0000:0b:05.0 Ethernet controller Network controller: QLogic Corporation QLogic NetXtreme II 5706 Gigabit Ethernet [vmnic5]
Class 0200: 14e4:164a
+++++++++++++++++++++++++++++
For the outcome above, vmnic4, 5, 6, 7 are not detected by the ESXi but the hardware is there, maybe the driver is not loaded.
To obtain the Vendor ID (VID) and the Device ID (DID) of the new NIC, run the command:
lspci -n |grep xx:xx
++++++++++++++++++++++++++++++++++++++++++
[root@tp-xyz:~] lspci -n |grep 14e4:164a
0000:07:04.0 Class 0200: 14e4:164a [vmnic6]
0000:08:05.0 Class 0200: 14e4:164a [vmnic7]
0000:0a:04.0 Class 0200: 14e4:164a [vmnic4]
0000:0b:05.0 Class 0200: 14e4:164a [vmnic5]
++++++++++++++++++++++++++++++++++++++++++
Based on the one of the article here, I went to loook for the driver at VMware Compatibility Guide - I/O Device Search but I could not found the link to download the driver.
My question is, why its was working initially and suddenly it stooped working?
Please advice.
Thanks
Rico