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Welcome to Skyline community!
Please try below steps and share the output.
- Check if we are able to ping vrops from skyline appliance?
- Check if we are able to resolve vrops FQDN from skyline appliance?
- Do we have a default or custom certificate?
- Please check vrops certificate information if the "Subject Alternate Name" is configured with FQDN or IP address.
- Try to configure vrops with the information available from SAN (FQDN/IP).
Further, if you still face challenges, let us know if we can setup webex, I would request to provide your contact details in below smart sheet to proceed.