2 Replies Latest reply on Jun 27, 2019 3:00 AM by Fabri65

    HP Servers cannot read out Physical Drive status

    MaxArrows Lurker



      I have some problems regarding several HP Servers.

      HPE ProLiant ML350 Gen9 > P440AR Raid Controller

      HPE ProLiant DL380 Gen10 > HPE Smart Array P408i-a SR Gen10 controller


      First, everything in ILO is Green. HPE did take a look at de Active Health System logging. In this logging everything is fine, no errors found by technican from HPE.

      Vmware ESXi 6.5 u1 HPE Custom running on de ML350 Gen9 and on the DL380 Gen10 is Vmware ESXi 6.5 u2 HPE Custom running.


      I checked the CIM service and the service is running.

      When i go to the tab monitor > storage the following warning appears: The Small Footprint CIM Broker Daemon (SFCBD) is running, but no data has been reported. You may need to install a CIM provider for your storage adapter.


      On both servers:

      I started an SSH session with the host and found on internet following commands to check the CIM service.

      Command: esxcli system wbem get


      Authorization Model: password

         Enabled: true

         Loglevel: warning

         Port: 5989

         WSManagement Service: true


      Command: /etc/init.d/sfcbd-watchdog status

      Output: sfcbd is running


      Command: /etc/init.d/sfcbd-watchdog test

      sfcbd-init: Checking core components of sfcbd are running...

      sfcbd-init: Component sfcb-ProviderMa is running.

      sfcbd-init: Component sfcb-HTTP-Daemo is running.

      sfcbd-init: Component sfcb-HTTPS-Daem is running.

      sfcbd-init: All components are running.


      Still no data can be read in the monitor > storage tab.

      I have some other ML350 Gen9 servers which can be read. There have been no difference with installing the Vmware ESXi and are HPE Custom.


      Could someone help me out with this problem? HPE won't help me because there are no hardware related issues.


      Thank you in advance.


      Best Regards,