4 Replies Latest reply on Apr 11, 2019 12:48 PM by thenikonjones

    User Profile Service Issue at Pool Login

    thenikonjones Lurker

      We are in a Dev testing environment with 7.5 and receive this error when attempting to login to a new pool:

       

       

      We installed UEM but didn't fully configure it. We've pretty much narrowed down the issue to something in AD. The master image is cleaned up and we know that isn't the issue because we are receiving the same error on a pool that we created before we installed UEM. Any ideas as to exactly how to fix this? We have seen several recommendations but none so far have worked. Any help would be appreciated. We are about to contact a TAM, but just wanted to see if anyone in the community might have been in this situation and worked through it?

       

      Many thanks!

       

      JJ