Kindly share the screenshots and raise SR for the same.
I can't get any dynamic dropdowns working using an XaaS Blueprint. When using an IaaS Blueprint, I can get one dynamic dropdown working (which has no dependencies). On another, the dynamic dropdown is dependent on the Business Group info (For available networks), but it doesn't work.
Kindly connect with GSS for initial support.
Up to my knowledge vmware itsm plugin doc says they support "XAAS", but they are limited to predefine list of answer or some other setting at vra presentation layer(like min and max value).
Note:- In order to populat these value in ServiceNow using itsm plugin, you have to define all presentation layer work at the vra level not in vro.