I try to download a bundle support and When I see collector STDOUT Log Error I have the message :
ERROR [2019-03-18 20:40:47,410] [U:031,F:025,T:056,M:4,806] core.common.DataProviderFactory:[DataProviderFactory:validateCredentials:727] - [Thread-1] - Validation failed with: null for: VCENTER
WARN [2019-03-18 20:40:47,305] [U:030,F:026,T:056,M:4,806] core.common.DataProviderFactory:[DataProviderFactory:validateCredentials:290] - [Thread-1] - Connection validation for VCENTER initiated with config: _collectorId:IPOCOGK
VC_URL:https://xxxxxx.xxxx.Xxxs.fr:443/sdk
VC_USER:brs571_x.X.X.X@x.X.X.X
VC_PWD:_______
nickName:
notes:
dpId:VCENTER_xxxxx.XXXX.xxs.fr
ENABLE_IPFIX:false
restrictions:CAESGQoJCgU1LjEuMBAAEgwKBTUuMS4wEP_s4gQSGgoLCgU1LjUuMBDspFESCwoFNS41LjAQ3p1_EhwKDAoFNi4wLjAQ_aCYARIMCgU2LjAuMBCcp84B
ENCRYPTED_CONFIG:true
ERROR [2019-03-18 20:40:47,410] [U:031,F:025,T:056,M:4,806] core.common.DataProviderFactory:[DataProviderFactory:validateCredentials:727] - [Thread-1] - Validation failed with: null for: VCENTER
java.lang.NullPointerException
at com.vmware.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:102)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.createUnderlyingConnection(VCConnectionEntity.java:81)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.createUnderlyingConnection(VCConnectionEntity.java:42)
at com.vnera.dataproviders.core.common.impl.dataprovider.southbound.AbstractDPConnectionEntity.<init>(AbstractDPConnectionEntity.java:33)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.<init>(VCConnectionEntity.java:60)
at com.vnera.dataproviders.core.common.DataProviderFactory.validateCredentials(DataProviderFactory.java:305)
at com.vnera.collector.core.engine.SaasCommandProcessor.processMessage(SaasCommandProcessor.java:198)
at com.vnera.collector.core.saascommunication.SaasListener.receiveMessage(SaasListener.java:75)
at com.vnera.collector.externalcommunication.saascommunication.SaasRPCListener.sendResponse(SaasRPCListener.java:56)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.receiveMessage(AbstractSaasListenerTransport.java:139)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.lambda$run$0(AbstractSaasListenerTransport.java:189)
at com.github.rholder.retry.AttemptTimeLimiters$NoAttemptTimeLimit.call(AttemptTimeLimiters.java:73)
at com.github.rholder.retry.Retryer.call(Retryer.java:104)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.run(AbstractSaasListenerTransport.java:176)
at java.lang.Thread.run(Thread.java:748)
ERROR [2019-03-18 20:40:47,413] [U:012,F:042,T:054,M:4,806] dataprovider.utils.ResultCodeUtils:[ResultCodeUtils:getDPResultCode:430] - [Thread-1] - Could not determine exact error code for: VCENTER
java.lang.NullPointerException
at com.vmware.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:102)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.createUnderlyingConnection(VCConnectionEntity.java:81)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.createUnderlyingConnection(VCConnectionEntity.java:42)
at com.vnera.dataproviders.core.common.impl.dataprovider.southbound.AbstractDPConnectionEntity.<init>(AbstractDPConnectionEntity.java:33)
at com.vnera.dataproviders.core.impl.vmware.vcenter.southbound.VCConnectionEntity.<init>(VCConnectionEntity.java:60)
at com.vnera.dataproviders.core.common.DataProviderFactory.validateCredentials(DataProviderFactory.java:305)
at com.vnera.collector.core.engine.SaasCommandProcessor.processMessage(SaasCommandProcessor.java:198)
at com.vnera.collector.core.saascommunication.SaasListener.receiveMessage(SaasListener.java:75)
at com.vnera.collector.externalcommunication.saascommunication.SaasRPCListener.sendResponse(SaasRPCListener.java:56)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.receiveMessage(AbstractSaasListenerTransport.java:139)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.lambda$run$0(AbstractSaasListenerTransport.java:189)
at com.github.rholder.retry.AttemptTimeLimiters$NoAttemptTimeLimit.call(AttemptTimeLimiters.java:73)
at com.github.rholder.retry.Retryer.call(Retryer.java:104)
at com.vnera.collector.core.saascommunication.AbstractSaasListenerTransport.run(AbstractSaasListenerTransport.java:176)
at java.lang.Thread.run(Thread.java:748)
INFO [2019-03-18 20:40:47,413] [U:012,F:042,T:054,M:4,806] common.utils.GCNotificationListener:[GCNotificationListener:handleNotification:44] - [Service Thread] - GC_DETAILS , ID=199, GC_TYPE=end of minor GC, GC_NAME=PS Scavenge, DURATION(millis)=2, GC_CAUSE=Allocation Failure, GC_START_TIME(millsAfterJVMStart)=384547542, GC_END_TIME(millsAfterJVMStart)=384547544
WARN [2019-03-18 20:40:47,414] [U:012,F:042,T:054,M:4,806] core.common.DataProviderFactory:[DataProviderFactory:validateCredentials:765] - [Thread-1] - Total time for validation in millis: 108 for: VCENTER
INFO [2019-03-18 20:40:47,414] [U:012,F:042,T:054,M:4,806] core.engine.CollectorCoreEngine:[SaasCommandProcessor:processMessage:371] - [Thread-1] - sending response for requestId: c789ea52-3bd6-4fde-85a0-6eb87e569617, type:VALIDATE_DP_CREDENTIAL, resultCode:-1, timeTaken:123
INFO [2019-03-18 20:40:47,426] [U:012,F:042,T:054,M:4,806] externalcommunication.saascommunication.SaasRPCListener:[AbstractSaasListenerTransport:lambda_run_0:178] - [Thread-1] - Connecting to saas
INFO [2019-03-18 20:40:47,426] [U:012,F:042,T:054,M:4,806] externalcommunication.saascommunication.SaasRPCListener:[AbstractSaasListenerTransport:lambda_run_0:188] - [Thread-1] - making long poll receive message call
INFO [2019-03-18 20:41:00,693] [U:013,F:042,T:054,M:4,806] externalcommunication.saascommunication.SaasRPCListener:[AbstractSaasListenerTransport:receiveMessage:131] - [Thread-1] - Receiving message from SaasService for customerId: 10000, collectorId: IPOCOGK
INFO [2019-03-18 20:41:00,693] [U:013,F:042,T:054,M:4,806] externalcommunication.saascommunication.SaasRPCListener:[AbstractSaasListenerTransport:receiveMessage:133] - [Thread-1] - Received and processing message from SaasService for customerId: 10000, collectorId: IPOCOGK, msgType: VALIDATE_DP_CREDENTIAL, reqId: 43d4d3f2-dda9-46e6-9364-9afda7e10f0f
INFO [2019-03-18 20:41:00,693] [U:013,F:042,T:054,M:4,806] externalcommunication.saascommunication.SaasRPCListener:[AbstractSaasListenerTransport:receiveMessage:136] - [Thread-1] - Sending response for message from SaasService for customerId: 10000, collectorId: IPOCOGK, msgType: VALIDATE_DP_CREDENTIAL, reqId: 43d4d3f2-dda9-46e6-9364-9afda7e10f0f
INFO [2019-03-18 20:41:00,693] [U:013,F:042,T:054,M:4,806] core.saascommunication.SaasListener:[SaasListener:receiveMessage:67] - [Thread-1] - incoming message received: VALIDATE_DP_CREDENTIAL requestId:43d4d3f2-dda9-46e6-9364-9afda7e10f0f tenantId:10000
INFO [2019-03-18 20:41:00,694] [U:013,F:042,T:054,M:4,806] core.engine.CollectorCoreEngine:[SaasCommandProcessor:processMessage:122] - [Thread-1] - SaasIncoming Message received. RequestId=43d4d3f2-dda9-46e6-9364-9afda7e10f0f, Type=VALIDATE_DP_CREDENTIAL, TenantId=10000
INFO [2019-03-18 20:41:00,700] [U:014,F:040,T:054,M:4,806] core.engine.CollectorCoreEngine:[SaasCommandProcessor:setVersionRestrictions:544] - [Thread-1] - setVersionRestrictions: dpType: VCENTER
versionList {
build: 2494585
}
end {
versionName: "6.0.0"
build: 3380124
}
}
