Looks like this could be a permission issue with user, which doesnt have access to Customized dashboard .
I see you have already confirmed that dashboard is shared with all groups in vrops , however could you confirm if you can login to vrops using "admin" account and confirm .
Also try to enable those check box and take a look what different option or parameters that enables you with .
This is a very clean and default install of vROPS 7.0.
The only account I have used to access it, is its 'admin' account. The same account I create the dashboard with.
This vROPS install was created seperately from LCM, and only later imported into LCM. But to import it, the same admin account was used.
And note of course, that all other vROPS object types, like a custom view, or symptom definition, are able to be retrieved by LCM without any problem.
Therefore, I doubt it is an issue with the rights of the 'admin' account itself.
Which check boxes do you mean? The ones in LCM?
If i select 'get the latest content' it results in an 'Internal server error'
The other 2 checkboxes have no effect. It cannot retrieve dependencies on an object type it cannot find to begin with.
And the other checkbox is only relevant to how the content is tagged internally for pipeline execution to another endpoint.