1 2 Previous Next 28 Replies Latest reply on Nov 13, 2019 2:45 AM by MallikarjunaPV

    Unable to import catalogs vRA 7.5

    Shaun90 Novice

      Hi guys


      I have installed and configured vRA7.5, and installed the ITSM 5.0 plugin for SNOW.

      After I have registered the vRA and try to import the catalogs I get the below error:



      Exception caught inside VRASNRegisterVRA.updateAuthToken: ConversionError: The undefined value has no properties.


      PLEASE can anyone assist?


      thank you

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