9 Replies Latest reply on Feb 12, 2019 8:33 AM by BenFB

    View Service account getting locked

    v.balan77@gmail.com Novice

      Seeking help to find the place to update my new password for service account used in view administrator.

       

      A common service account "view_composer" is configured for vCenter and composer server operation. Unfortunately password for this account got changed in AD and new password updated in View administrator > View configuration > Servers > vCenter Servers

           1. vcenter server settings

           2. view Composer server settings

           3. domains

      Though i have updated the new password, this account getting locked frequently.  i see security events in connection server .

       

      Event ID: 4625

      Task Category : Logon

      Failure reason : Unknown user name or bad password.

      Screenshot attached.