Got Error message when access to vRA service catalog. Not every time but sometimes it occurs. (we are using vRA Plugin ITSM 5.0)
Following is the error message from the log.
REST call error found while verifying vRB with vRA: Method failed: (/component-registry/services) with code: 401 - Invalid username/password combo. Please contact System Administrator.
(Check the log at System Logs > Application Logs)
Not sure if there is a relationship but we found below error messages in the log too.
Exception caught inside vra_sn ps catalogForm Widget.setChoice: TypeError: Cannot set property "ReservationPolicyID" of undefined to ""
Error in makeApiCallMethod failed: (/reservation-service/api/reservations/policies) with code: 401 - Invalid username/password combo
Please advice the cause of error message and how we can fix it.
I found the root cause why I have inactivated a import schedule that is for auth generation.
I have re-activated the schedule job, I do not see the error now.