6 Replies Latest reply on Aug 13, 2019 8:57 AM by klepp0906

    HCMON Warning in Event Viewer - "Detected unrecognized USB driver (\Driver\nxusbh)" and "\Driver\nxusbf" and "\Driver\PnpManager"

    MarianoSilva Novice

      Dear Community Guru's.

       

      I've found posts as old as 7 years old referring to this issue, and I'm having the exact problem now in 2019. I get the errors below in the event viewer each time I plug in our out a USB device. And also at random times ( without actually plugging in anything.)

       

      I'm running VMware Workstation 15 pro, latest version as of today ( 15.0.2 build-10952284 ), on an ASUS ROG GL702V Notebook, on Windows 10 64 bits latest build (17763).


      Reading in ASUS' forums, the only solution that actually works is to disable the "VMWare USB Arbitration Service" , but that is not a real solution since it disables the possibility to attach USB devices to VM's.

       

      Any ideas/suggestions?

       

      Log Name:      System

      Source:        hcmon

      Date:          2/3/2019 11:01:33 PM

      Event ID:      0

      Task Category: None

      Level:         Warning

      Keywords:      Classic

      User:          N/A

      Computer:      ASUS

      Description:

      Detected unrecognized USB driver (\Driver\PnpManager).

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="hcmon" />

          <EventID Qualifiers="32768">0</EventID>

          <Level>3</Level>

          <Task>0</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2019-02-04T02:01:33.388210900Z" />

          <EventRecordID>32111</EventRecordID>

          <Channel>System</Channel>

          <Computer>ASUS</Computer>

          <Security />

        </System>

        <EventData>

          <Data>\Device\hcmon</Data>

          <Data>\Driver\PnpManager</Data>

          <Binary>00000000020028000000000000000080000000000000000000000000000000000000000000000000</Binary>

        </EventData>

      </Event>

       

       

      Log Name:      System

      Source:        hcmon

      Date:          2/3/2019 11:01:33 PM

      Event ID:      0

      Task Category: None

      Level:         Warning

      Keywords:      Classic

      User:          N/A

      Computer:      ASUS

      Description:

      Detected unrecognized USB driver (\Driver\nxusbh).

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="hcmon" />

          <EventID Qualifiers="32768">0</EventID>

          <Level>3</Level>

          <Task>0</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2019-02-04T02:01:33.388210900Z" />

          <EventRecordID>32110</EventRecordID>

          <Channel>System</Channel>

          <Computer>ASUS</Computer>

          <Security />

        </System>

        <EventData>

          <Data>\Device\hcmon</Data>

          <Data>\Driver\nxusbh</Data>

          <Binary>00000000020028000000000000000080000000000000000000000000000000000000000000000000</Binary>

        </EventData>

      </Event>

       

       

      Log Name:      System

      Source:        hcmon

      Date:          2/3/2019 11:01:33 PM

      Event ID:      0

      Task Category: None

      Level:         Warning

      Keywords:      Classic

      User:          N/A

      Computer:      ASUS

      Description:

      Detected unrecognized USB driver (\Driver\nxusbf).

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="hcmon" />

          <EventID Qualifiers="32768">0</EventID>

          <Level>3</Level>

          <Task>0</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2019-02-04T02:01:33.388210900Z" />

          <EventRecordID>32109</EventRecordID>

          <Channel>System</Channel>

          <Computer>ASUS</Computer>

          <Security />

        </System>

        <EventData>

          <Data>\Device\hcmon</Data>

          <Data>\Driver\nxusbf</Data>

          <Binary>00000000020028000000000000000080000000000000000000000000000000000000000000000000</Binary>

        </EventData>

      </Event>