4 Replies Latest reply on Jan 30, 2019 10:48 PM by as900w

    Migrate vCenter for Windows to VCSA, Start servie failed

    as900w Enthusiast

      Migrate vCenter for Windows to VCSA,

       

      The vSphere-Client service start failed.

      1.png

      Open Log, error log don't have any log

      2.png

        • 1. Re: Migrate vCenter for Windows to VCSA, Start servie failed
          Beingnsxpaddy Enthusiast
          vExpert

          Dear as900w,

           

          Can you try to login https://appliance-IP-address-or-FQDN:5480 and try to start service manually.

           

          • 2. Re: Migrate vCenter for Windows to VCSA, Start servie failed
            as900w Enthusiast

            I cannot open vCenter

             

            The error:

            This appliance cannot be used or repaired because a failure was encountered. You need to deploy a new appliance.             

            • 3. Re: Migrate vCenter for Windows to VCSA, Start servie failed
              Beingnsxpaddy Enthusiast
              vExpert

              can you share the log file firstbootStatus.json located "/var/log/firstboot" to see what could be the possible reason, which can be avoided while redeploying the appliance.

              • 4. Re: Migrate vCenter for Windows to VCSA, Start servie failed
                as900w Enthusiast

                These are in the firstbootStatus.json file,But I don't understand.

                 

                {

                    "stepsCompletedList": "visl-support-firstboot,vmafd-firstboot,vmidentity-firstboot,pod_firstboot,soluser_firstboot,vmon-firstboot,rhttpproxy_firstboot,analytics_firstboot,cmfirstboot,license_firstboot,scafirstboot,vapi_firstboot,vmonapi-firstboot,netdump-firstboot,pschealth-firstboot,statsmonitor_firstboot,vpostgres-firstboot,mgmt-firstboot,dbconfig_firstboot,postgres-archiver-firstboot,vpxd-svcs_firstboot,ngc_firstboot,vsphere_ui_firstboot,vpxd_firstboot,content-library-firstboot,eam_firstboot,mbcs_firstboot,sms_spbm_firstboot,updatemgr-firstboot,vcha_firstboot,vmcam-firstboot,vsandps_firstboot,vsanhealth_firstboot,vsm_firstboot,imagebuilder-firstboot,autodeploy-firstboot,ngc_firstboot_wait,perfcharts_firstboot",

                    "finalStatus": "success",

                    "totalSteps": 38,

                    "stepsCompleted": 38,

                    "runTime": [

                        {

                            "visl-support-firstboot": "0:00:36"

                        },

                        {

                            "vmafd-firstboot": "0:01:01"

                        },

                        {

                            "vmidentity-firstboot": "0:00:47"

                        },

                        {

                            "pod_firstboot": "0:00:00"

                        },

                        {

                            "soluser_firstboot": "0:00:00"

                        },

                        {

                            "vmon-firstboot": "0:00:02"

                        },

                        {

                            "rhttpproxy_firstboot": "0:00:02"

                        },

                        {

                            "analytics_firstboot": "0:00:17"

                        },

                        {

                            "cmfirstboot": "0:00:23"

                        },

                        {

                            "license_firstboot": "0:00:16"

                        },

                        {

                            "scafirstboot": "0:00:18"

                        },

                        {

                            "vapi_firstboot": "0:00:23"

                        },

                        {

                            "vmonapi-firstboot": "0:00:05"

                        },

                        {

                            "netdump-firstboot": "0:00:03"

                        },

                        {

                            "pschealth-firstboot": "0:00:03"

                        },

                        {

                            "statsmonitor_firstboot": "0:00:03"

                        },

                        {

                            "vpostgres-firstboot": "0:02:32"

                        },

                        {

                            "mgmt-firstboot": "0:00:10"

                        },

                        {

                            "dbconfig_firstboot": "0:00:00"

                        },

                        {

                            "postgres-archiver-firstboot": "0:00:02"

                        },

                        {

                            "vpxd-svcs_firstboot": "0:00:36"

                        },

                        {

                            "ngc_firstboot": "0:00:04"

                        },

                        {

                            "vsphere_ui_firstboot": "0:00:02"

                        },

                        {

                            "vpxd_firstboot": "0:03:32"

                        },

                        {

                            "content-library-firstboot": "0:02:36"

                        },

                        {

                            "eam_firstboot": "0:01:04"

                        },

                        {

                            "mbcs_firstboot": "0:00:04"

                        },

                        {

                            "sms_spbm_firstboot": "0:01:03"

                        },

                        {

                            "updatemgr-firstboot": "0:00:40"

                        },

                        {

                            "vcha_firstboot": "0:00:02"

                        },

                        {

                            "vmcam-firstboot": "0:00:08"

                        },

                        {

                            "vsandps_firstboot": "0:00:15"

                        },

                        {

                            "vsanhealth_firstboot": "0:00:23"

                        },

                        {

                            "vsm_firstboot": "0:00:23"

                        },

                        {

                            "imagebuilder-firstboot": "0:00:02"

                        },

                        {

                            "autodeploy-firstboot": "0:00:17"

                        },

                        {

                            "ngc_firstboot_wait": "0:00:01"

                        },

                        {

                            "perfcharts_firstboot": "0:01:06"

                        }

                    ],

                    "stepsStarted": 38

                }