Host [ESXI 6.0.0 3620759] shutdown unexpected

[samzuiquyen]

Hi Everyone.

I'm running a physical server Dell T430 - CPU E5-2620 v4 @2.1GHz, My ESXI server with version 6.0.0 and yesterday it's facing an unexpected shutdown then i had to manually turned it on.

Could someone help looking on the attached file then tell me what is the root cause with my server, please?

Thank you very much

[samzuiquyen]

I checked lifecycle log on idrac and this is the time my server shutdown and turned on.

		2019-01-25T13:07:23+0630	SYS1003	System CPU Resetting.
		2019-01-25T13:07:22+0630	SYS1000	System is turning on.
		2019-01-25T13:05:08+0630	SYS1003	System CPU Resetting.
		2019-01-25T13:05:08+0630	SYS1001	System is turning off.

[MikeStoica]

Try to do first some firmware updates.

[serveradminist2]

you have update bios and idrac lifecycle controller firmware .

[diegodco31]

Hi

Did you check the idrac server if have any errors?

[NathanosBlightc]

nmp_ResetDeviceLogThrottling:3349: last error status from device naa.61866da0b5c68f00215bea28277f1f7c repeated 4 times

The vmkernel.log file has repeatedly this error from the mentioned device and seems to be related to adapter vmhba2:C2:T0:L0 (because it mentioned at the next line of each repeat). Can you check the location (storage) of installed ESXi and it's related log file path (scratch log) and I guess it's a SATA disk, not a SCSI ...

 path "vmhba39:C0:T0:L0" Failed: H:0x0 D:0x2 P:0x0 Valid sense data

If you check this error here, it will return the following results: