Unable to add vCenter to Skyline

[jpool2]

Here is the error I get when I try and add a vCenter server to Skyline, which is during the initial setup,

Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> https://some ip:7444/sso-adminserver/sdk invocation failed with "org.apache.http.conn.HttpHostConnectException: Connect to some IP :7444 [/some ip ] failed: Connection timed out (Connection timed out)" -> Connect to 10.138.5.16:7444 [/some ip] failed: Connection timed out (Connection timed out) -> Connection timed out (Connection timed out)

[sri_vmware · Accepted solution]

Hi Jpool2,

Welcome to communities.

If you are using an external Platform Services Controller (PSC), Single-Sign On (SSO) provider or have a custom SSO domain, toggle the Use Custom SSO Configuration switch to Yes.

a. Enter the PSC/SSO server IP address or fully-qualified domain name (FQDN).

b.If you are using the default PSC/SSO provider configuration, you do not need to complete the Advanced Options (optional) fields. Complete the SSO Admin URL, SSO STS URL and

Lookup Service URL only if you specified a custom configuration during the deployment of your PSC or SSO provider.

For additional details regarding your PSC/SSO provider configuration, please see the vCenter Server vpxd.cfg file.

In vCenter Server Appliance 6.x, the vpxd.cfg file is located at /etc/vmware-vpx/.

In Windows Server, the vpxd.cfg file is located at C:\ProgramData\VMware\VMwareVirtualCenter\vpxd.cfg.

In vCenter Server 6.0, the vpxd.cfg file is located at C:\ProgramData\VMware\vCenterServer\cfg\vmware-vpx.

Also check if we are able to reach the vCenter from the collector and if it is on a different site please deploy the collector on the same site.