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B417h4z4r
Contributor
Contributor
‎01-18-2019 09:05 AM

Error when trying to open a Virtual Machine with a .ova file. (Windows 10 Pro)

Hi all. I keep running into the following error when trying to open a .ova file in my Windows 10 machine.

Unknown error, please try again. If the problem persists, please contact VMware Technical Support and provide C:\Users\[name]\AppData\Local\Temp\vmware-[name]\ovftool.log.

I have tried repair and reinstall and the issue remains.

Below is the log file that needs to be sent to tech support.

Thanks in advance for any help.

2019-01-18T16:48:03.297Z verbose OVFTool[11844] [Originator@6876 sub=Default] [SSL_DB] Using C:\Users\[name]\AppData\Roaming\VMware\ovftool_SSLDB as SSL DB

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Subscribing to signal: 2 (SIGINT)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Subscribing to signal: 4 (SIGILL)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Subscribing to signal: 22 (SIGABRT)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Subscribing to signal: 8 (SIGFPE)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Subscribing to signal: 15 (SIGTERM)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Initializing progress

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] OvfTool Version: VMware ovftool 4.3.0 (build-10104578)

2019-01-18T16:48:03.366Z verbose OVFTool[11844] [Originator@6876 sub=Default] Using home directory: C:\Users\[name]\AppData\Roaming\VMware\ovftool.cfg

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Curl Version: 7.59.0

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Done initializing libs

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Determining source

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Determining target

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Getting source

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Parsing URL...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Constructing URL...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Parsing URL...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Constructing URL...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Constructing URL...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Opening source

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] OvfPackageSourceBase::Open

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Initializing OVF rewriter...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] ApplyOvfTransformations with ovfRewriter started

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] ApplyExtraConfig started

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Setting extra config...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Filtering extra config

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] The command line option --allowExtraConfig is specified: true

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] The command line option --exportFlags=extraconfig is specified: false

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] OvfPackageSourceBase parsing message bundle

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Initializing OVF rewriter...

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Validating files

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Ovf converter is executing

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Starting Ovf probe, OVF source Descriptor: <?xml version="1.0" encoding="UTF-8"?>

--> <Envelope ovf:version="1.0" xml:lang="en-US" xmlns="http://schemas.dmtf.org/ovf/envelope/1" xmlns:ovf="http://schemas.dmtf.org/ovf/envelope/1" xmlns:rasd="http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/CIM_ResourceAllocationSettingData" xmlns:vbox="http://www.virtualbox.org/ovf/machine" xmlns:vmw="http://www.vmware.com/schema/ovf" xmlns:vssd="http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/CIM_VirtualSystemSettingData" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">

-->   <References>

-->     <File ovf:href="Dojo-3.3-disk001.vmdk" ovf:id="file1"/>

-->   </References>

-->   <DiskSection>

-->     <Info>List of the virtual disks used in the package</Info>

-->     <Disk ovf:capacity="24" ovf:capacityAllocationUnits="byte * 2^30" ovf:diskId="vmdisk2" ovf:fileRef="file1" ovf:format="http://www.vmware.com/interfaces/specifications/vmdk.html#streamOptimized" vbox:uuid="303c96e4-54b0-4abb-b338-67f6fa6b9add"/>

-->   </DiskSection>

-->   <NetworkSection>

-->     <Info>Logical networks used in the package</Info>

-->     <Network ovf:name="NAT">

-->       <Description>Logical network used by this appliance.</Description>

-->     </Network>

-->   </NetworkSection>

-->   <VirtualSystem ovf:id="Dojo 3.3">

-->     <Info>A virtual machine</Info>

-->     <ProductSection>

-->       <Info>Meta-information about the installed software</Info>

-->       <Product>A free open-source self-contained training environment for Web Application Security penetration testing. Tools + Targets = Dojo</Product>

-->     </ProductSection>

-->     <OperatingSystemSection ovf:id="94">

-->       <Info>The kind of installed guest operating system</Info>

-->       <Description>Ubuntu_64</Description>

-->       <vbox:OSType ovf:required="false">Ubuntu_64</vbox:OSType>

-->     </OperatingSystemSection>

-->     <VirtualHardwareSection>

-->       <Info>Virtual hardware requirements for a virtual machine</Info>

-->       <System>

-->         <vssd:ElementName>Virtual Hardware Family</vssd:ElementName>

-->         <vssd:InstanceID>0</vssd:InstanceID>

-->         <vssd:VirtualSystemIdentifier>Dojo 3.3</vssd:VirtualSystemIdentifier>

-->         <vssd:VirtualSystemType>virtualbox-2.2</vssd:VirtualSystemType>

-->       </System>

-->       <Item>

-->         <rasd:Caption>2 virtual CPU</rasd:Caption>

-->         <rasd:Description>Number of virtual CPUs</rasd:Description>

-->         <rasd:ElementName>2 virtual CPU</rasd:ElementName>

-->         <rasd:InstanceID>1</rasd:InstanceID>

-->         <rasd:ResourceType>3</rasd:ResourceType>

-->         <rasd:VirtualQuantity>2</rasd:VirtualQuantity>

-->       </Item>

-->       <Item>

-->         <rasd:AllocationUnits>MegaBytes</rasd:AllocationUnits>

-->         <rasd:Caption>2048 MB of memory</rasd:Caption>

-->         <rasd:Description>Memory Size</rasd:Description>

-->         <rasd:ElementName>2048 MB of memory</rasd:ElementName>

-->         <rasd:InstanceID>2</rasd:InstanceID>

-->         <rasd:ResourceType>4</rasd:ResourceType>

-->         <rasd:VirtualQuantity>2048</rasd:VirtualQuantity>

-->       </Item>

-->       <Item>

-->         <rasd:Address>0</rasd:Address>

-->         <rasd:Caption>ideController0</rasd:Caption>

-->         <rasd:Description>IDE Controller</rasd:Description>

-->         <rasd:ElementName>ideController0</rasd:ElementName>

-->         <rasd:InstanceID>3</rasd:InstanceID>

-->         <rasd:ResourceSubType>PIIX4</rasd:ResourceSubType>

-->         <rasd:ResourceType>5</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:Address>1</rasd:Address>

-->         <rasd:Caption>ideController1</rasd:Caption>

-->         <rasd:Description>IDE Controller</rasd:Description>

-->         <rasd:ElementName>ideController1</rasd:ElementName>

-->         <rasd:InstanceID>4</rasd:InstanceID>

-->         <rasd:ResourceSubType>PIIX4</rasd:ResourceSubType>

-->         <rasd:ResourceType>5</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:Address>0</rasd:Address>

-->         <rasd:Caption>sataController0</rasd:Caption>

-->         <rasd:Description>SATA Controller</rasd:Description>

-->         <rasd:ElementName>sataController0</rasd:ElementName>

-->         <rasd:InstanceID>5</rasd:InstanceID>

-->         <rasd:ResourceSubType>AHCI</rasd:ResourceSubType>

-->         <rasd:ResourceType>20</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:Address>0</rasd:Address>

-->         <rasd:Caption>usb</rasd:Caption>

-->         <rasd:Description>USB Controller</rasd:Description>

-->         <rasd:ElementName>usb</rasd:ElementName>

-->         <rasd:InstanceID>6</rasd:InstanceID>

-->         <rasd:ResourceType>23</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:AddressOnParent>3</rasd:AddressOnParent>

-->         <rasd:AutomaticAllocation>false</rasd:AutomaticAllocation>

-->         <rasd:Caption>sound</rasd:Caption>

-->         <rasd:Description>Sound Card</rasd:Description>

-->         <rasd:ElementName>sound</rasd:ElementName>

-->         <rasd:InstanceID>7</rasd:InstanceID>

-->         <rasd:ResourceSubType>ensoniq1371</rasd:ResourceSubType>

-->         <rasd:ResourceType>35</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:AddressOnParent>0</rasd:AddressOnParent>

-->         <rasd:AutomaticAllocation>true</rasd:AutomaticAllocation>

-->         <rasd:Caption>cdrom1</rasd:Caption>

-->         <rasd:Description>CD-ROM Drive</rasd:Description>

-->         <rasd:ElementName>cdrom1</rasd:ElementName>

-->         <rasd:InstanceID>8</rasd:InstanceID>

-->         <rasd:Parent>4</rasd:Parent>

-->         <rasd:ResourceType>15</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:AddressOnParent>0</rasd:AddressOnParent>

-->         <rasd:Caption>disk2</rasd:Caption>

-->         <rasd:Description>Disk Image</rasd:Description>

-->         <rasd:ElementName>disk2</rasd:ElementName>

-->         <rasd:HostResource>/disk/vmdisk2</rasd:HostResource>

-->         <rasd:InstanceID>9</rasd:InstanceID>

-->         <rasd:Parent>5</rasd:Parent>

-->         <rasd:ResourceType>17</rasd:ResourceType>

-->       </Item>

-->       <Item>

-->         <rasd:AutomaticAllocation>true</rasd:AutomaticAllocation>

-->         <rasd:Caption>Ethernet adapter on &apos;NAT&apos;</rasd:Caption>

-->         <rasd:Connection>NAT</rasd:Connection>

-->         <rasd:ElementName>Ethernet adapter on &apos;NAT&apos;</rasd:ElementName>

-->         <rasd:InstanceID>10</rasd:InstanceID>

-->         <rasd:ResourceSubType>E1000</rasd:ResourceSubType>

-->         <rasd:ResourceType>10</rasd:ResourceType>

-->       </Item>

-->     </VirtualHardwareSection>

-->     <vbox:Machine OSType="Ubuntu_64" currentStateModified="false" lastStateChange="2017-12-01T22:14:45Z" name="Dojo 3.3" ovf:required="false" snapshotFolder="Snapshots" uuid="{a1d177d5-76db-4740-ae15-c575f6f8759e}" version="1.16-linux">

-->       <ovf:Info>Complete VirtualBox machine configuration in VirtualBox format</ovf:Info>

-->       <ExtraData>

-->         <ExtraDataItem name="GUI/LastCloseAction" value="PowerOffRestoringSnapshot"/>

-->         <ExtraDataItem name="GUI/LastGuestSizeHint" value="1280,720"/>

-->         <ExtraDataItem name="GUI/LastNormalWindowPosition" value="193,25,800,642"/>

-->         <ExtraDataItem name="GUI/RestrictedRuntimeDevicesMenuActions" value="HardDrives"/>

-->         <ExtraDataItem name="GUI/RestrictedRuntimeMachineMenuActions" value="SaveState,PowerOff"/>

-->         <ExtraDataItem name="GUI/StatusBar/IndicatorOrder" value="HardDisks,OpticalDisks,FloppyDisks,Network,USB,SharedFolders,Display,VideoCapture,Features,Mouse,Keyboard"/>

-->       </ExtraData>

-->       <Hardware>

-->         <CPU count="2">

-->           <PAE enabled="false"/>

-->           <LongMode enabled="true"/>

-->           <X2APIC enabled="true"/>

-->           <HardwareVirtExLargePages enabled="false"/>

-->         </CPU>

-->         <Memory RAMSize="2048"/>

-->         <HID Pointing="USBTablet"/>

-->         <Display VRAMSize="16"/>

-->         <VideoCapture fps="25" options="ac_enabled=false"/>

-->         <BIOS>

-->           <IOAPIC enabled="true"/>

-->         </BIOS>

-->         <USB>

-->           <Controllers>

-->             <Controller name="OHCI" type="OHCI"/>

-->           </Controllers>

-->         </USB>

-->         <Network>

-->           <Adapter enabled="true" slot="0" type="82540EM">

-->             <NAT/>

-->           </Adapter>

-->         </Network>

-->         <AudioAdapter codec="AD1980" driver="Pulse" enabled="true"/>

-->         <RTC localOrUTC="UTC"/>

-->         <Clipboard mode="Bidirectional"/>

-->         <GuestProperties>

-->           <GuestProperty flags="" name="/VirtualBox/GuestAdd/HostVerLastChecked" timestamp="1512164357098087000" value="5.2.2"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestAdd/Revision" timestamp="1512164313349496000" value="118389"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestAdd/Version" timestamp="1512164313349359000" value="5.1.30"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestAdd/VersionExt" timestamp="1512164313349409000" value="5.1.30"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestInfo/OS/Product" timestamp="1512164313349007000" value="Linux"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestInfo/OS/Release" timestamp="1512164313349096000" value="4.10.0-40-generic"/>

-->           <GuestProperty flags="" name="/VirtualBox/GuestInfo/OS/Version" timestamp="1512164313349169000" value="#44~16.04.1-Ubuntu SMP Thu Nov 9 15:37:44 UTC 2017"/>

-->           <GuestProperty flags="" name="/VirtualBox/HostInfo/GUI/LanguageID" timestamp="1512166436091098000" value="en_US"/>

-->         </GuestProperties>

-->       </Hardware>

-->       <StorageControllers>

-->         <StorageController Bootable="true" PortCount="2" name="IDE" type="PIIX4" useHostIOCache="true">

-->           <AttachedDevice device="0" hotpluggable="false" passthrough="false" port="1" type="DVD"/>

-->         </StorageController>

-->         <StorageController Bootable="true" IDE0MasterEmulationPort="0" IDE0SlaveEmulationPort="1" IDE1MasterEmulationPort="2" IDE1SlaveEmulationPort="3" PortCount="1" name="SATA" type="AHCI" useHostIOCache="false">

-->           <AttachedDevice device="0" hotpluggable="false" port="0" type="HardDisk">

-->             <Image uuid="{303c96e4-54b0-4abb-b338-67f6fa6b9add}"/>

-->           </AttachedDevice>

-->         </StorageController>

-->       </StorageControllers>

-->     </vbox:Machine>

-->   </VirtualSystem>

--> </Envelope>

2019-01-18T16:48:03.382Z verbose OVFTool[11844] [Originator@6876 sub=Default] Initializing OVF rewriter...

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2 Replies
xishengzhang
VMware Employee
VMware Employee
‎01-21-2019 12:10 AM

Hello, B417h4z4r

Thanks for your posting here. Could you please let us know the version of workstation you are using? Can the ova file you mentioned be possible downloaded?

Thanks a lot.

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B417h4z4r
Contributor
Contributor
‎01-21-2019 12:59 AM

Hi XS,

The version I am using is VMware® Workstation 15 Pro. I have tried a few .ova files but get the same error.

The .ova's I have tried are:

pastedImage_1.png

All of these can be downloaded.

https://www.blackarch.org/downloads.html

https://sourceforge.net/projects/websecuritydojo/

https://media.hacking-lab.com/installation/ova/

https://www.offensive-security.com/kali-linux-vm-vmware-virtualbox-image-download/

SIFT Workstation Download

Thanks.

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