5 Replies Latest reply on Jan 16, 2019 10:15 AM by Hankik

    6.5U2e > 6.7U1 Pre-Upgrade Check Failed

    Hankik Lurker

      I'm attempting to upgrade vCSA from 6.5U2e to 6.7U1, but keep getting a pre-ugprade check failed message.

      Error Message:

      Cannot validate target appliance configuration as not enough information from the source appliance can be collected. For more details check out the server logs


      I've restarted the vCSA and even restarted the upgrade process with no luck. A search does not bring up anything unfortunately. Anyone have an idea what I might need to possibly check for?



      I found an error in \var\log\vmware\upgrade\upgrade-requirements.log

      2019-01-16T13:26:55.362Z ERROR __main__ ERROR: Fatal error during upgrade REQUIREMENTS. For more details take a look at: /var/log/vmware/upgrade/requirements-upgrade-runner.log


      I i open the "requirements-upgrade-runner.log" i don´t find an error there. Last line in the Log are:

      2019-01-16T13:26:38.603Z INFO root Exiting with exit-code 0