VMware Networking Community
felipeblanco
Contributor
Contributor

Upgrade NSX Manager

I am trying to update the NSX Manager from version 6.2.4 to 6.4.2, but after loading the file, the screen got stuck in Verifying uploaded file, I have already tested it with several browsers and the result is the same.

Has anyone had this problem?

4 Replies
Sreec
VMware Employee
VMware Employee

Please do check below points

1. A Supported browser (Clear the web browser cache and delete offline stored objects.)

2. Do check filesystem usage in NSX Manager (show filesystems) .If filesystem usage is high we might need a purge task to clean up.

3. NSX Manager upgrade bundle MD5 should be validated(  you can use any third part tool for this)

4. If everything is fine, try an api call for the upgrade. (https://docs.vmware.com/en/VMware-NSX-Data-Center-for-vSphere/6.3/nsx_63_api.pdf  page 128)

Cheers,
Sree | VCIX-5X| VCAP-5X| VExpert 7x|Cisco Certified Specialist
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larstr
Champion
Champion

What browser are you using? I had the same problem and it worked after I tried from a different browser (tried chrome first, firefox second). But it could also have been the browser cache that was the problem as suggested above.

Lars

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BrandonRivera01
Contributor
Contributor

I had the same issue.  After much troubleshooting, I had to resort to the API upgrade method which worked.  I then did the other 5 NSX Manager upgrades the same way via API.

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felipeblanco
Contributor
Contributor

Hello Sreec

Thanks for your help, I had to upgrade using an API, it is very easy and stable.