6 Replies Latest reply on Mar 9, 2020 7:56 AM by larstr

    Decommission External 6.7 Update 1 PSC Error

    sandsfootgroup Novice

      Hello All

       

      I'm moving from vCenter 6.5 Update 1g with external PSC  >>  6.7 Update 1 and converging the PSC into vCenter.

       

      Steps I've followed:

      1.  Upgrade PSC 6.5u1g  >>  PSC 6.7u1   [success]

      2.  Upgrade vCenter (Appliance) 6.5u1g  >>  vCenter (Appliance) 6.7u1   [success]

      3.  Converge PSC to vCenter: vcsa-util.exe converge --log-dir d:\logs --verbose --no-ssl-certificate-verification --backup-taken converge.json   [success]

      4.  Decommission External PSC:  vcsa-util.exe decommission --log-dir d:\logs --verbose --no-ssl-certificate-verification decommission_psc.json   [FAIL]

       

      I've tested both converge.json and decommission_psc.json in our DEV environment and the decom went through with no errors.  The pre-prod decommission got a long way through the process including shutting down the PSC.  If you log into the vCenter Administration / System Configuration, you can see only the vCenter with embedded PSC.

       

      As this is fairly new, I can't find much PSC decom failures on Google / VM community.

       

      IS THIS ANYTHING TO WORRY ABOUT - DO I NEED TO RE-RUN  THE DECOM???

       

      This is the output from the logs showing the failure:

       

      2019-01-10 14:14:53,021 - vCSACliConvergeLogger - DEBUG - Powering off PSC machine...

      2019-01-10 14:14:55,038 - vCSACliConvergeLogger - INFO - PSC machine powered off successfully.

      2019-01-10 14:14:55,039 - vCSACliConvergeLogger - DEBUG - Proceed with certificate thumbprint check...

      2019-01-10 14:14:55,937 - vCSACliConvergeLogger - INFO - Decommissioning PSC node. This may take some time. Please wait..

      2019-01-10 14:14:55,938 - vCSACliConvergeLogger - DEBUG - Running command on vm vcenter: /bin/bash --login -c '/usr/bin/cmsso-util unregister --node-pnid psc.domain --username administrator@vsphere.local --passwd *** --debug'

      2019-01-10 14:22:47,614 - vCSACliConvergeLogger - ERROR - DecommissionTask: Caught exception Traceback (most recent call last):

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\cli_tasks\decommission\decommission_task.py", line 123, in execute

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\utils\esxvim.py", line 407, in run_command_wait

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\utils\esxvim.py", line 432, in CheckProcesses

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\VmomiSupport.py", line 557, in <lambda>

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\VmomiSupport.py", line 363, in _InvokeMethod

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\SoapAdapter.py", line 1346, in InvokeMethod

      pyVmomi.VmomiSupport.vmodl.fault.SystemError: (vmodl.fault.SystemError) {

         dynamicType = <unset>,

         dynamicProperty = (vmodl.DynamicProperty) [],

         msg = 'A general system error occurred: vix error codes = (3016, 0).\n',

         faultCause = <unset>,

         faultMessage = (vmodl.LocalizableMessage) [],

         reason = 'vix error codes = (3016, 0).\n'

      }

       

      2019-01-10 14:22:47,622 - vCSACliConvergeLogger - INFO - ================ [FAILED] Task: DecommissionTask: Running DecommissionTask execution failed at 14:22:47 ================

      2019-01-10 14:22:47,623 - vCSACliConvergeLogger - DEBUG - Task 'DecommissionTask: Running DecommissionTask' execution failed because [(vmodl.fault.SystemError) {

         dynamicType = <unset>,

         dynamicProperty = (vmodl.DynamicProperty) [],

         msg = 'A general system error occurred: vix error codes = (3016, 0).\n',

         faultCause = <unset>,

         faultMessage = (vmodl.LocalizableMessage) [],

         reason = 'vix error codes = (3016, 0).\n'

      }], possible resolution is []

      2019-01-10 14:22:47,626 - vCSACliConvergeLogger - INFO - ================================================================================

      2019-01-10 14:22:57,006 - vCSACliConvergeLogger - ERROR - Error occurred. See logs for details.

      2019-01-10 14:22:57,007 - vCSACliConvergeLogger - DEBUG - Exception message: com.vmware.vcsa.installer.decommission.task: (vmodl.fault.SystemError) {

         dynamicType = <unset>,

         dynamicProperty = (vmodl.DynamicProperty) [],

         msg = 'A general system error occurred: vix error codes = (3016, 0).\n',

         faultCause = <unset>,

         faultMessage = (vmodl.LocalizableMessage) [],

         reason = 'vix error codes = (3016, 0).\n'

      }

      Trace:   File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\cli_tasks\decommission\decommission_task.py", line 123, in execute

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\utils\esxvim.py", line 407, in run_command_wait

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\utils\esxvim.py", line 432, in CheckProcesses

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\VmomiSupport.py", line 557, in <lambda>

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\VmomiSupport.py", line 363, in _InvokeMethod

        File "d:\build\ob\bora-9914372\bora\install\vcsa-installer\vcsaConvergeCli\deps\pyVmomi\pyVmomi\SoapAdapter.py", line 1346, in InvokeMethod

       

      2019-01-10 14:22:57,015 - vCSACliConvergeLogger - INFO - =================================== 14:22:57 ===================================

      2019-01-10 14:22:57,016 - vCSACliConvergeLogger - INFO - Result and log file information...

      2019-01-10 14:22:57,017 - vCSACliConvergeLogger - INFO - WorkFlow log directory: d:\logs\workflow_1547129680951