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ChrisFD2
VMware Employee
VMware Employee

PSOD on Supermicro server

I use two Supermicro servers in a homelab. I have had an issue with one of them where if you put it under heavy load it hard resets.

So far there has been nothing in the logs either on the host or within IPMI.

I have two identical hosts and I swapped memory and replaced both HDDs but the issue persisted with the bad host. So I have suspected motherboard, CPU or other hardware issue.

This morning I went to boot it up and I got the following PSOD.

It looks to be an issue with one of the SSDs which forms part of the vSAN disk group. Both SSDs in the host have been replaced and the issue was present on the old ones.


This leads me to believe it is a hardware issue on the box itself, such as the CPU, motherboard, hard drive controller etc.

Is there anything I can check to back up my thoughts?

Regards,
Chris
VCIX-DCV 2024 | VCIX-NV 2024 | vExpert 6x | CCNA R&S
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GayathriS
Expert
Expert

Do you have any image clicked of the PSOD screen ?

Also do you have an option of providing me the exception of this crash, that will help us to diagnose if its a hardware related issue.

Check out below article which helps in checking and isolating hardware PSOD issue:

VMware Knowledge Base

Please consider marking this answer as correct and helpful if this helps you.

regards

Gayathri

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ChrisFD2
VMware Employee
VMware Employee

Hi @GayathriS

I attached a screenshot.

Regards,
Chris
VCIX-DCV 2024 | VCIX-NV 2024 | vExpert 6x | CCNA R&S
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dbalcaraz
Expert
Expert

Hi,

Whick HW from supermicro is this?

I mean, Supermicro is rare about which hardware is compatible with which releases (a customer must pay to make it official compatible).

So, you should check if it's in the HCL.

-------------------------------------------------------- "I greet each challenge with expectation"
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ChrisFD2
VMware Employee
VMware Employee

It's a SYS E200-8D. It is on the HCL.

It is a homelab. I am using regular consumer SSDs, which most homelab users do.

The HDDs, RAM etc has all been swapped out directly with the second host I have. Always the issues are with this one host.

VMware Compatibility Guide - System Search

Regards,
Chris
VCIX-DCV 2024 | VCIX-NV 2024 | vExpert 6x | CCNA R&S
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