4 Replies Latest reply on Dec 19, 2018 4:32 AM by ogurnell

    HTML5 Client is not loading

    ogurnell Lurker

      I seem to be having issues with my HTML5 client (please see the screenshot).  I rebooted my vCenter server over the weekend to see if this would resolve the issue but unfortunately it has not.  The flash client seems to be working correctly and my current version is Version 6.5.0.20000 Build 8307201.

       

      Please not the script error in the browser screenshot.  Does anybody have any ideas how to this this?


      Thanks

        • 1. Re: HTML5 Client is not loading
          a.p. Guru
          User ModeratorsCommunity WarriorsvExpert

          As a first step, please try another browser to find out whether it is an issue on the server, or the client side (e.g. browser cache).

           

          André

          • 2. Re: HTML5 Client is not loading
            ogurnell Lurker

            Thanks André, Unfortunately it is the same in chrome and firefox.  I should have mentioned that.

            • 3. Re: HTML5 Client is not loading
              ogurnell Lurker

              Hi, Looking at the network tab I am receiving an http 500 response for the following Url:

               

              https://xxx.xxx.xxx.xxx/ui/navigation/data/tree

               

               

              This is the data returned by the response:

               

              HTTP/1.1 500 Internal Server Error

              X-Frame-Options: deny

              Content-Type: application/json

              Transfer-Encoding: chunked

              Date: Tue, 18 Dec 2018 13:40:01 GMT

              Connection: close

              Server: Anonymous

               

              {"stackTrace":"java.lang.Exception: Invalid extension id: tree\n\tat com.vmware.vise.extensionfw.ExtensionManager.getExtensionHosts(ExtensionManager.java:1069)\n\tat com.vmware.vise.extensionfw.impl.ExtensionServiceImpl.getExtensionHosts(ExtensionServiceImpl.java:187)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:319)\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)\n\tat org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)\n\tat org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)\n\tat org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)\n\tat com.sun.proxy.$Proxy294.getExtensionHosts(Unknown Source)\n\tat com.vmware.vise.mvc.controllers.NavigationServiceController.navigate(NavigationServiceController.java:155)\n\tat com.vmware.vise.mvc.controllers.NavigationServiceController.getNavigationData(NavigationServiceController.java:148)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invoke(InvocableHandlerMethod.java:219)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:132)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:100)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:604)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:565)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:80)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:923)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:852)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882)\n\tat org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:778)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:735)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:848)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.extensionfw.DeploymentFilter.doFilter(DeploymentFilter.java:55)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vsphere.client.logging.MDCLogFilter.doFilterInternal(MDCLogFilter.java:41)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.util.i18n.I18nFilter.doFilterInternal(I18nFilter.java:43)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat com.vmware.vise.security.SessionManagementFilter.doFilter(SessionManagementFilter.java:147)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat com.vmware.vise.security.websso.WebssoAuthenticationFailureFilter.doFilter(WebssoAuthenticationFailureFilter.java:27)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:183)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)\n\tat org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)\n\tat org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)\n\tat org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:683)\n\tat org.eclipse.virgo.web.tomcat.support.ApplicationNameTrackingValve.invoke(ApplicationNameTrackingValve.java:33)\n\tat org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)\n\tat org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115)\n\tat org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)\n\tat org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:748)","message":"Invalid extension id: tree"}

               

               

              does anybody have any ideas?

              • 4. Re: HTML5 Client is not loading
                ogurnell Lurker

                Clearing the browsers cookies and cache resolved my issue