VMware Cloud Community
NickD123
Contributor
Contributor

VCSA 5.5, unable to retrieve health data

Both profile-driven storage service and storage monitoring service are reporting unable to retrieve health data from http://localhost/sps and sms/health.xml

online posts appear to point to cert errors but I can't find where to check these for the VCSA.

We appear to be unable to vmotion vms but apart from that all datastores and VMs are up.

We're not using a custom port as some other posts suggest

Any suggestions

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2 Replies
MikeStoica
Expert
Expert

Check this KB VMware Knowledge Base

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NickD123
Contributor
Contributor

Thanks. I suspect you're right that it needs to be recreated, but in the ds.log file I can't see anything which matches the errors detailed in that post.

2018-12-12 08:17:47,959 tomcat-exec-1  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:18:07,490 tomcat-exec-6  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:18:12,921 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:18:12,921 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:18:42,923 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:18:42,923 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:19:07,515 tomcat-exec-38  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:19:12,925 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:19:12,925 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:19:42,927 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:19:42,927 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:19:50,039 tomcat-exec-19  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:20:07,540 tomcat-exec-41  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:20:12,928 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:20:12,929 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:20:16,198 pool-19-thread-5  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Done processing feed update for A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:20:16,198 pool-19-thread-5  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Processing unresolved entities A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:20:16,198 pool-19-thread-5  INFO  com.vmware.vim.query.server.provider.AbstractAtomPullProviderBase] Provider A68B7622-2AC4-4D1D-AB91-DA01DFC764D7 new generation: 2676571

[2018-12-12 08:20:42,930 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:20:42,930 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:21:07,565 tomcat-exec-2  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:21:12,932 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:21:12,933 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:21:42,935 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:21:42,935 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:21:52,251 tomcat-exec-35  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:22:07,591 tomcat-exec-32  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:22:12,937 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:22:12,937 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:22:42,939 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:22:42,939 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:23:07,616 tomcat-exec-24  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:23:12,941 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:23:12,941 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:23:42,943 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:23:42,943 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:23:54,417 tomcat-exec-3  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:24:07,641 tomcat-exec-42  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:24:12,945 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:24:12,945 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:24:42,946 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:24:42,947 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:25:07,665 tomcat-exec-44  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:25:12,948 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:25:12,949 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:25:42,951 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:25:42,951 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:25:56,968 tomcat-exec-47  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:26:07,691 tomcat-exec-11  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:26:12,952 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:26:12,953 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:26:42,954 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:26:42,954 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:26:44,789 pool-19-thread-8  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Done processing feed update for A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:26:44,789 pool-19-thread-8  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Processing unresolved entities A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:26:44,789 pool-19-thread-8  INFO  com.vmware.vim.query.server.provider.AbstractAtomPullProviderBase] Provider A68B7622-2AC4-4D1D-AB91-DA01DFC764D7 new generation: 2676572

[2018-12-12 08:27:07,718 tomcat-exec-13  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:12,956 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:27:12,956 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:27:20,792 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:21,141 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:21,253 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:21,641 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:22,470 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:22,480 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:22,512 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:22,520 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:23,030 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:23,113 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:23,113 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:23,184 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,641 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,642 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,643 tomcat-exec-27  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,646 tomcat-exec-24  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,651 tomcat-exec-46  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:24,652 tomcat-exec-28  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:25,583 tomcat-exec-27  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:27:42,958 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:27:42,958 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:27:44,066 pool-19-thread-8  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Done processing feed update for A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:27:44,067 pool-19-thread-8  INFO  com.vmware.vim.vcauthorization.impl.provider.InMemoryAuthCache] Processing unresolved entities A68B7622-2AC4-4D1D-AB91-DA01DFC764D7

[2018-12-12 08:27:44,067 pool-19-thread-8  INFO  com.vmware.vim.query.server.provider.AbstractAtomPullProviderBase] Provider A68B7622-2AC4-4D1D-AB91-DA01DFC764D7 new generation: 2676573

[2018-12-12 08:28:00,082 tomcat-exec-26  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:28:07,752 tomcat-exec-43  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:28:12,960 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:28:12,960 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:28:42,962 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:28:42,962 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:29:07,777 tomcat-exec-17  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:29:12,964 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:29:12,964 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:29:42,965 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:29:42,966 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:30:02,442 tomcat-exec-25  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:30:07,802 tomcat-exec-31  INFO  com.vmware.vim.query.server.servlets.QueryServlet] Received new query request from 127.0.0.1

[2018-12-12 08:30:12,967 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:30:12,967 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

[2018-12-12 08:30:42,969 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] Checking/updating federation configuration

[2018-12-12 08:30:42,970 pool-18-thread-1  INFO  com.vmware.vim.dataservices.federation.FederationReconfigurator] No peers reachable - skipping reconfiguration.

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