VM and a short Video is ready, I hope someone from vmware is interested in it.
Thanks for reporting that issue, would you please help to collect suppot bundle logs (Help--support--CollectSupportData...) and compress all the related file (VM, video, dmp and logs) into a zip file and upload it to below FTP site? And let me know and file name.
VMware ftp site:
FTP Server: ftpsite.vmware.com
thanks for your help! I uploaded a .zip with the content listed below its named: twlkom_workstation15_latest_vm_crash.zip MD5 hash: 83c44112fa1cfcaf2c2e1f9a69f4e4ee
the zip is around 5GB big and contains:
Windows XP PRO x64 Silkroad VM.zip ->
-Windows XP VM with 3d acceleration enabled and the game "silkroad online" pre-installed -
"silkroad online" connects to a private (not local) internet gameserver, the character already stands in the town
"alexandria" where the game VM always crashes (see video).
2018-12-18 11-21-00.mp4 ->
-the video where I show you how you can log into the pre-installed silkroad, to skip the intro video and get
right into the login window of the game just click into the game window.
I also show you in this video how it looks when it crashes
-dump file that the vm creates after it crashes
I can also give you a session in Teamviewer if you cant reproduce the error on your system with the vm, my Timezone is Berlin/Europe.
Sorry for the late response, i searched "twlkom_workstation15_latest_vm_crash.zip" in the ftp server, however the result shows nothing. So i want to confirm that have you put the zip file into any folder?
In addition, would you please upload "vmware-vmx-3.dmp" and "vmware.log" directly in the community? i think these are the most useful information for developer.
I forgot to create a folder, I created the folder: twlkom_workstation15_latest_vm_crash and reuploaded into it: twlkom_workstation15_latest_vm_crash.zip
I also attached the .dmp and .log files in a .zip please delete it from my post if possible after you downloaded it.
Really thanks for your support, i have downloaded the dmp and log files you attached in the post. However seems i do not have the access to delete it. I think you can remove it if you have the privilege.
This time i can also locate the folder you created on the ftp site, i will download it and try to reproduce it myself. Really thanks again for reporting that bug.
I found out today that the private server I was using in the VM to reproduce this issue closed, I built another VM where you should be able to reproduce this issue, I uploaded it into the folder: Windows_XP_PRO_x64_Silkroad_NEW and named it: Windows_XP_PRO_x64_Silkroad_NEW.zip MD5: af38696b286e2d08900db043948dd695
The Password changed, the new one is on the Desktop in the login.txt, you can still use the instruction Video from the other .zip to get into the Game.
I have created a 32bit Windows 10 pro (1809) VM (on a Windows 10 1809 64 bit machine with an i7 3770K and Nvidia 1080ti.)
I'm getting the exact same error message when trying to run a legacy 32 bit game (Activision Anthology Remix).
I'd also be willing to upload any logs etc that you may need to investigate this bug.