0 Replies Latest reply on Dec 9, 2018 4:09 PM by chathuo2

    VMware Tools Installation Error

    chathuo2 Novice

      Hi,

       

      I have installed virtual pcs several times but today I am getting this error. While I have several virtual PCs I remember that I updated my VMware workstation software to the latest version VMware Workstation 15 Pro. And today when I tried to install a new virtual machine I keep getting this error (Screenshot attached) when I try to install VMware Tools. It says I need to update my Virtual PC OS to SP1 which I have done through Windows update itself and yet it doesn't work. After completing the updates I restarted the PC and tried installing VMware tools again but it still doesn't work.

       

      Does anyone know the solution to this? I would really appreciate it as I have never faced this issue and wasn't able to find any answers online. Please let me know.

       

      Thank you so much!

      Regards

      Chathu