80+ views and no answers? Surely SOMEbody has run into this before??
please make sure that the Windows installation meets the pre-requisites for VMware Tools 10.3.x.
Probably the "Microsoft Visual C++ 2017 Redistributable" is missing. Please see
Thank you, I wondered if that was it. Unfortunately I'm not having much luck installing it. When I run the installer (from https://aka.ms/vs/15/release/vc_redist.x64.exe), it says "0x80240017 - unspecified error." According to https://support.microsoft.com/en-ca/help/2977003/the-latest-supported-visual-c-downloads, that suggests the update doesn't apply to my system, or at least it did with the 2015 redistributable. That means it's already installed, it's been superseded, or possibly requirements to install the update are missing.
https://docs.microsoft.com/en-us/visualstudio/productinfo/vs2017-system-requirements-vs says VS2017 is supported on W2012R2, so presumably the 2017 redistributable is too.
Looking at the logfile (below), it seems like it's missing parts of the install package. I'm not quite sure what to do with that.
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I have this same issue,
I did some digging on this, and it appears there is another update, KB2975061 that when installed, will allow you to manually install KB2919355.
I did test this on my VMs and I was able to successfully install the vmware tools
I hope this helps you and anyone else that might be experiencing this issue.
Here is my source for this information: