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ischnelle
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Re: There was an issue with validating your login credentials against our backend database

Hey Ashwin

I just setup skyline today and I'm having the same issue when loggin on to the advisor

Any assistance would bve great

thanks

Ira

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ashwin_prakash
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Hello Ira,

Welcome to communities,

Since you have just installed and configured the collector today, It would take a couple of days for the Advisor to be active.

Request you to wait for at-lease 3 to 4 days and then confirm if you are able to access Advisor.

Sincerely,
Ashwin Prakash
Skyline Support Moderator

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ashwin_prakash
VMware Employee
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Hello Ira,

Welcome to communities,

Since you have just installed and configured the collector today, It would take a couple of days for the Advisor to be active.

Request you to wait for at-lease 3 to 4 days and then confirm if you are able to access Advisor.

Sincerely,
Ashwin Prakash
Skyline Support Moderator
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ischnelle
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Ashwin-

Thanks I will check back and let you know if I need anything else

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