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JoeMok123
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purple screen diagnostic

Hi,

We have one vsphere esxi 5.1 server suddenly run into purple screen this morning.

I did export some log by follow the guide here : VMware Knowledge Base

Problem is, I have no idea how/where to see the root cause of the fail.

Can I have something to guide me how to find out the problem?

Thanks

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Techie01
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You are most probably hitting a known issue which is fixed in 55 update 1.  Please refer to VMware ESXi 5.5 Update 1 Release Notes  ( this crash is mentioned in the section ESXi 5.x host with virtual machines using an E1000 or E1000e virtual adapter fails with a purple diagnostic screen)

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Techie01
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You are most probably hitting a known issue which is fixed in 55 update 1.  Please refer to VMware ESXi 5.5 Update 1 Release Notes  ( this crash is mentioned in the section ESXi 5.x host with virtual machines using an E1000 or E1000e virtual adapter fails with a purple diagnostic screen)

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JoeMok123
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Thanks for quick reply. we will schedule a esxi upgrade a.s.a.p  Heart

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