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Anony23
Contributor
Contributor

Windows 10 VIDEO_SCHEDULER_INTERNAL_ERROR due to vm3dmp.sys

My VM running on Windows 10 has been getting BSOD VIDEO_SCHEDULER_INTERNAL_ERROR every few days,

so I downloaded WhoCrashed​​ and attached analysis of the crash below.

I have also attached the minidump file.

What could be the cause and how do i diagnose/resolve it?

On Fri 9/28/2018 3:59:54 PM your computer crashed or a problem was reported

crash dump file: C:\WINDOWS\MEMORY.DMP

This was probably caused by the following module: vm3dmp.sys (vm3dmp+0x5FEA)

Bugcheck code: 0x119 (0x1, 0x10E130D0, 0x10E130D1, 0xFFFFAA8CC3867000)

Error: VIDEO_SCHEDULER_INTERNAL_ERROR

file path: C:\WINDOWS\system32\drivers\vm3dmp.sys

product: VMware SVGA 3D

company: VMware, Inc.

description: VMware SVGA 3D Miniport

Bug check description: This indicates that the video scheduler has detected a fatal violation.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: vm3dmp.sys (VMware SVGA 3D Miniport, VMware, Inc.).

Google query: vm3dmp.sys VMware, Inc. VIDEO_SCHEDULER_INTERNAL_ERROR

The following dump files were found but could not be read. These files may be corrupt:

C:\WINDOWS\Minidump\091818-33390-01.dmp

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admin
Immortal
Immortal

Hello,

With the error message Video Scheduler Internal Error this means that the issue is with the display adapter of your PC. For us to assist you, we suggest that you visit this link.

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Anony23
Contributor
Contributor

I have already tried the fixes in the link, didn't resolve the problem.

Since I can't reproduce the crash easily, certain approaches such as safe mode etc are not suitable.

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