1 Reply Latest reply on Oct 1, 2018 8:12 PM by malefik

    vSphere 6.5, NSX 6.4.0->6.4.3 = PROBLEM!

    malefik Enthusiast

      Hello everybody!

      - vSphere VCSA 6.5.0.20000 Build 9451637

      - VMware ESXi, 6.5.0, 8935087

      - vSAN 6.6

      - NSX 6.4.3 Build 9927516

       

      Immediately after upgrading from NSX 6.4.0 to 6.4.3, problems arose: at random, different virtual machines stopped responding (hang). It is impossible to connect to them via RDP or through the console. Then after a while they again work in normal mode, then hang again.

      Shutting down the NSX-manager and Guest Introspection immediately solves the problem.

       

      Any ideas?

        • 1. Re: vSphere 6.5, NSX 6.4.0->6.4.3 = PROBLEM!
          malefik Enthusiast

          New information.

          We use Trend Micro Deep Security in agenless mode (Deep Security Manager 11.0.221,  Deep Security Virtual Appliance Appliance-ESX-11.0.0-211)

          - We noticed that the problem does not disappear if Deep Secuity services are disabled in Guest Introspection Services in the Security Policy in Guest Introspection Services.

          - If we turn off the Trend Micro Deep Security Applince, the problem also disappears.

          - We also suspect that the size of the problem is affected by the number of virtual machines added to the Security Group. We start receiving "Guest Introspection service not ready" messages!