I have been using an adapted Word template for the HA Report for a few years now.
I modified this template today and now it is no longer possible to generate a report.
I got the following error message:
If I restore the original word template - which was delivered with the HA 5.3.1 - I can generate a report without any problems.
As soon as I open the original template in Word (Office 365) and save it, it is not possible to generate a report.
I have tested this with Word on both a Mac and a Windows 10 PC.
I am using the HA 5.3.1 Java Appliance.
Does anyone have the same problems with template customization or even a solution to the problem?
Any clues are more than welcome.
I've found a workaround to solve the issue.
If I open and save the Template in Word 2010 the report will be generated without any issue.