2 Replies Latest reply on Sep 18, 2018 11:58 AM by himcrucified

    Help Desk (7.4) & Local Administrator Permissions

    himcrucified Novice

      I've noticed that when I attempt to use the new Help Desk baked into Horizon 7.4 that if I'm connecting to a user who's a Windows Standard User then I can't perform administrative tasks on the user's machine. This is very problematic. Is there a way to fix this? Something I'm missing?

       

      When I request control the user has the ability to check a box that allows me to see UAC messages but they have to be an administrator in order to do that which kind of useless, unless VMware is advocating that I make all my end users admins (lol).

       

      Any suggestions or thoughts?