2 Replies Latest reply on Mar 24, 2019 5:54 AM by HappierIT_TSmith

    Outlook .OST file problem using AppVolumes (writable) when Windows Search service is active

    acruzb Lurker

      Hello,

       

      We have a Horizon View (7.4) infrastructure. We have an Outlook problem which the OST file when the Windows Search service is active.

       

      We stored the .ost file in a Writable, and it is saved without any problems. The writable is attached in the VDI properly. But, when the Windows Search is active, an Outlook pop-up appears and print the next error: "Cannot configure the Outlook data file". The error is present in all VDI and for all users.

       

      If I stop the Windows Search service, the error disappeas.

       

      I tried to solve the problem with this kb: https://kb.vmware.com/s/article/2149799 but it not worked.

       

      Any ideas?

       

      Thank you in advance.