VMware Horizon Community
vm7user
Enthusiast
Enthusiast

Virtual Machines Are Stuck in the Customizing State

Hello,

vSphere 6.7

Horizon View 7.5.0

Windows 10 Pro for Workstations 1803

I created a pool "Automated Desktop Pool", "Dedicated", "Full Virtual Machines".

Now all VM running, but are stuck in the Customizing State.

How to fix this issue?

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2 Replies
HussamRabaya
VMware Employee
VMware Employee

Hi,

most of cases it do stuck in sysprep

try to remove the windows default applications from the gold image would help

To enable sareach in windows 10:

  1. Open power shell as administrator
  2. Run the below command

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

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vm7user
Enthusiast
Enthusiast

I found that SysPrep does not support Windows 10 1803:

VMware Knowledge Base