6 Replies Latest reply on May 6, 2019 3:55 PM by Rahulyadav130

    error starting the vmware-sts-idmd service on an External PSC

    jrfranco2016 Lurker

      root@XXXXX[ ~ ]# service-control --start vmware-sts-idmd

       

       

      Perform start operation. vmon_profile=None, svc_names=['vmware-sts-idmd'], include_coreossvcs=False, include_leafossvcs=False

      2018-08-08T22:46:01.701Z   Running command: ['/usr/bin/systemctl', 'is-enabled', u'vmware-sts-idmd']

      2018-08-08T22:46:01.718Z   Done running command

      2018-08-08T22:46:01.726Z   Service vmware-sts-idmd does not seem to be registered with vMon. If this is unexpected please make sure your service config is a valid json. Also check vmon logs for warnings.

      2018-08-08T22:46:01.726Z   Running command: ['/sbin/service', u'vmware-sts-idmd', 'status']

      2018-08-08T22:46:01.785Z   Done running command

      2018-08-08T22:46:01.794Z   Running command: ['/usr/bin/systemctl', 'daemon-reload']

      2018-08-08T22:46:01.956Z   Done running command

      2018-08-08T22:46:01.956Z   Running command: ['/usr/bin/systemctl', 'set-property', u'vmware-sts-idmd.service', 'MemoryAccounting=true', 'CPUAccounting=true', 'BlockIOAccounting=true']

      2018-08-08T22:46:01.984Z   Done running command

      2018-08-08T22:46:03.226Z   RC = 1

      Stdout =

      Stderr = Job for vmware-sts-idmd.service failed because the control process exited with error code. See "systemctl status vmware-sts-idmd.service" and "journalctl -xe" for details.

       

       

      2018-08-08T22:46:03.226Z   {

          "resolution": null,

          "detail": [

              {

                  "args": [

                      "Stderr: Job for vmware-sts-idmd.service failed because the control process exited with error code. See \"systemctl status vmware-sts-idmd.service\" and \"journalctl -xe\" for details.\n"

                  ],

                  "id": "install.ciscommon.command.errinvoke",

                  "localized": "An error occurred while invoking external command : 'Stderr: Job for vmware-sts-idmd.service failed because the control process exited with error code. See \"systemctl status vmware-sts-idmd.service\" and \"journalctl -xe\" for details.\n'",

                  "translatable": "An error occurred while invoking external command : '%(0)s'"

              }

          ],

          "componentKey": null,

          "problemId": null

      }

      Error executing start on service vmware-sts-idmd. Details {

          "resolution": null,

          "detail": [

              {

                  "args": [

                      "vmware-sts-idmd"

                  ],

                  "id": "install.ciscommon.service.failstart",

                  "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                  "translatable": "An error occurred while starting service '%(0)s'"

              }

          ],

          "componentKey": null,

          "problemId": null

      }

      Service-control failed. Error {

          "resolution": null,

          "detail": [

              {

                  "args": [

                      "vmware-sts-idmd"

                  ],

                  "id": "install.ciscommon.service.failstart",

                  "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                  "translatable": "An error occurred while starting service '%(0)s'"

              }

          ],

          "componentKey": null,

          "problemId": null

      }

       

       

      please if you can help me I need to solve this issue since not all the services of the external psc upload

       

      Message was edited by: Jose Franco

        • 1. Re: error starting the vmware-sts-idmd service on an External PSC
          SupreetK Master
          vExpert

          Can you check if there is a process already running?

           

          ps aux | grep -i idmd

           

          If yes, kill the process and try to start the service.

           

          Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

           

          Cheers,

          Supreet

          • 2. Re: error starting the vmware-sts-idmd service on an External PSC
            jrfranco2016 Lurker

            after executing the command I get the following information. it seems that he was not running

             

            root@SAPL1454 [ ~ ]# ps aux | grep -i idmd

             

            root       1904  0.0  0.0  10592    24 ?        Ss   Aug08   0:00 vmware-sts-idmd -procname vmware-sts-idmd -wait 120 -server -Xmx179m -XX:CompressedClassSpaceSize=160m -Xss256k -XX:ParallelGCThreads=1 -XX:ErrorFile=/var/log/vmware/sso/hs_err_idm_pid%p.log -XX:HeapDumpPath=/var/log/vmware/sso -home /usr/java/jre-vmware -pidfile /var/run/vmware-sts-idmd.pid -errfile /var/log/vmware/sso/vmware-sts-idmd.err -cp /opt/vmware/lib64/commons-lang-2.5.jar:/opt/vmware/lib64/commons-logging-1.1.1.jar:/opt/vmware/lib64/log4j-api-2.2.jar:/opt/vmware/lib64/log4j-1.2-api-2.0.2.jar:/opt/vmware/lib64/log4j-core-2.2.jar:/opt/vmware/lib64/log4j-1.2.12rsa-1.jar:/opt/vmware/lib64/jna.jar:/opt/vmware/lib64/commons-daemon-1.0.8.jar:/opt/vmware/lib64/bcpkix-jdk15on-147.jar:/opt/vmware/lib64/bcprov-jdk15on-147.jar:/opt/vmware/lib64/vmware-identity-platform.jar:/opt/vmware/lib64/vmware-identity-idm-interface.jar:/opt/vmware/lib64/vmware-identity-idm-server.jar:/opt/vmware/lib64/vmware-identity-diagnostics.jar:/opt/vmware/lib64/bcprov-jdk16-145.jar:/opt/vmware/lib64/authentication-framework.jar:/opt/vmware/lib64/afd-heartbeat-service.jar:/opt/vmware/lib64/httpclient-4.5.1.jar:/opt/vmware/lib64/authapi-8.5.jar:/opt/vmware/lib64/cryptoj-6.1.jar:/opt/vmware/lib64/xmlsec-1.5.5.jar:/opt/vmware/lib64 -Djava.rmi.server.codebase=file:////opt/vmware/lib64/vmware-identity-idm-interface.jar file:////opt/vmware/lib64/vmware-identity-idm-server.jar -Djava.security.policy=/opt/vmware/share/config/server.policy -Dvmware.log.dir=/var/log/vmware/sso -Dlog4j.configurationFile=file:///opt/vmware/share/config/log4j2.xml com.vmware.identity.idm.server.IdmServer

            root       1905  1.2  5.2 1922520 210956 ?      Sl   Aug08  16:26 vmware-sts-idmd -procname vmware-sts-idmd -wait 120 -server -Xmx179m -XX:CompressedClassSpaceSize=160m -Xss256k -XX:ParallelGCThreads=1 -XX:ErrorFile=/var/log/vmware/sso/hs_err_idm_pid%p.log -XX:HeapDumpPath=/var/log/vmware/sso -home /usr/java/jre-vmware -pidfile /var/run/vmware-sts-idmd.pid -errfile /var/log/vmware/sso/vmware-sts-idmd.err -cp /opt/vmware/lib64/commons-lang-2.5.jar:/opt/vmware/lib64/commons-logging-1.1.1.jar:/opt/vmware/lib64/log4j-api-2.2.jar:/opt/vmware/lib64/log4j-1.2-api-2.0.2.jar:/opt/vmware/lib64/log4j-core-2.2.jar:/opt/vmware/lib64/log4j-1.2.12rsa-1.jar:/opt/vmware/lib64/jna.jar:/opt/vmware/lib64/commons-daemon-1.0.8.jar:/opt/vmware/lib64/bcpkix-jdk15on-147.jar:/opt/vmware/lib64/bcprov-jdk15on-147.jar:/opt/vmware/lib64/vmware-identity-platform.jar:/opt/vmware/lib64/vmware-identity-idm-interface.jar:/opt/vmware/lib64/vmware-identity-idm-server.jar:/opt/vmware/lib64/vmware-identity-diagnostics.jar:/opt/vmware/lib64/bcprov-jdk16-145.jar:/opt/vmware/lib64/authentication-framework.jar:/opt/vmware/lib64/afd-heartbeat-service.jar:/opt/vmware/lib64/httpclient-4.5.1.jar:/opt/vmware/lib64/authapi-8.5.jar:/opt/vmware/lib64/cryptoj-6.1.jar:/opt/vmware/lib64/xmlsec-1.5.5.jar:/opt/vmware/lib64 -Djava.rmi.server.codebase=file:////opt/vmware/lib64/vmware-identity-idm-interface.jar file:////opt/vmware/lib64/vmware-identity-idm-server.jar -Djava.security.policy=/opt/vmware/share/config/server.policy -Dvmware.log.dir=/var/log/vmware/sso -Dlog4j.configurationFile=file:///opt/vmware/share/config/log4j2.xml com.vmware.identity.idm.server.IdmServer

            root      77922  0.0  0.0  13876  2272 pts/0    S+   09:38   0:00 grep --color=auto -i idmd

            • 3. Re: error starting the vmware-sts-idmd service on an External PSC
              SupreetK Master
              vExpert

              1) Take a snapshot of the VM.

              2) Run the command <kill 1904>.

              3) Run the command <ps aux | grep -i idmd> to validate if both processes 1904 and 1905 have been killed. If 1905 still shows up, run <kill 1905> to kill it.

              4) Run the command <service-control --stop vmware-sts-idmd>.

              5) Now, run the command <service-control --start vmware-sts-idmd>.

               

              Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

               

              Cheers,

              Supreet

              1 person found this helpful
              • 4. Re: error starting the vmware-sts-idmd service on an External PSC
                jrfranco2016 Lurker

                It seems that it did not work. My son's mistake is to throw when I try to lift the service. I followed the steps you indicated but still nothing

                 

                root@SAPL1454 [ ~ ]# kill 1904

                 

                root@SAPL1454 [ ~ ]# ps aux | grep -i idmd

                root     108905  0.0  0.0  13872  2344 pts/0    S+   11:14   0:00 grep --color=auto -i idmd

                 

                root@SAPL1454 [ ~ ]# service-control --stop vmware-sts-idmd

                Perform stop operation. vmon_profile=None, svc_names=['vmware-sts-idmd'], include_coreossvcs=False, include_leafossvcs=False

                2018-08-09T15:15:36.450Z   Service vmware-sts-idmd does not seem to be registered with vMon. If this is unexpected please make sure your service config is a valid json. Also check vmon logs for warnings.

                2018-08-09T15:15:36.450Z   Running command: ['/sbin/service', u'vmware-sts-idmd', 'status']

                2018-08-09T15:16:10.406Z   Done running command

                Successfully stopped service vmware-sts-idmd

                 

                root@SAPL1454 [ ~ ]# service-control --start vmware-sts-idmd

                Perform start operation. vmon_profile=None, svc_names=['vmware-sts-idmd'], include_coreossvcs=False, include_leafossvcs=False

                2018-08-09T15:16:15.105Z   Running command: ['/usr/bin/systemctl', 'is-enabled', u'vmware-sts-idmd']

                2018-08-09T15:16:17.386Z   Done running command

                2018-08-09T15:16:17.395Z   Service vmware-sts-idmd does not seem to be registered with vMon. If this is unexpected please make sure your service config is a valid json. Also check vmon logs for warnings.

                2018-08-09T15:16:17.395Z   Running command: ['/sbin/service', u'vmware-sts-idmd', 'status']

                2018-08-09T15:16:17.455Z   Done running command

                2018-08-09T15:16:17.465Z   Running command: ['/usr/bin/systemctl', 'daemon-reload']

                2018-08-09T15:16:42.486Z   Done running command

                2018-08-09T15:16:42.487Z   Invoked command: ['/usr/bin/systemctl', 'daemon-reload']

                2018-08-09T15:16:42.487Z   RC = 1

                Stdout =

                Stderr = Failed to execute operation: Connection timed out

                 

                 

                2018-08-09T15:16:42.487Z   {

                 

                    "resolution": null,

                    "detail": [

                        {

                            "args": [

                                "Command: ['/usr/bin/systemctl', 'daemon-reload']\nStderr: Failed to execute operation: Connection timed out\n"

                            ],

                            "id": "install.ciscommon.command.errinvoke",

                            "localized": "An error occurred while invoking external command : 'Command: ['/usr/bin/systemctl', 'daemon-reload']\nStderr: Failed to execute operation: Connection timed out\n'",

                            "translatable": "An error occurred while invoking external command : '%(0)s'"

                        }

                    ],

                    "componentKey": null,

                    "problemId": null

                }

                Error executing start on service vmware-sts-idmd. Details {

                    "resolution": null,

                    "detail": [

                        {

                            "args": [

                                "vmware-sts-idmd"

                            ],

                            "id": "install.ciscommon.service.failstart",

                            "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                            "translatable": "An error occurred while starting service '%(0)s'"

                        }

                    ],

                    "componentKey": null,

                    "problemId": null

                }

                Service-control failed. Error {

                    "resolution": null,

                    "detail": [

                        {

                            "args": [

                                "vmware-sts-idmd"

                            ],

                            "id": "install.ciscommon.service.failstart",

                            "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                            "translatable": "An error occurred while starting service '%(0)s'"

                        }

                    ],

                    "componentKey": null,

                    "problemId": null

                }

                 

                 

                • 6. Re: error starting the vmware-sts-idmd service on an External PSC
                  Rahulyadav130 Lurker

                  I am facing the same problem, what is the solution?

                   

                  Stderr = Job for vmware-sts-idmd.service failed because the control process exited with error code. See "systemctl status vmware-sts-idmd.service" and "journalctl -xe" for details.

                   

                  2019-05-07T05:15:57.411Z   {

                      "resolution": null,

                      "detail": [

                          {

                              "args": [

                                  "Stderr: Job for vmware-sts-idmd.service failed because the control process exited with error code. See \"systemctl status vmware-sts-idmd.service\" and \"journalctl -xe\" for details.\n"

                              ],

                              "id": "install.ciscommon.command.errinvoke",

                              "localized": "An error occurred while invoking external command : 'Stderr: Job for vmware-sts-idmd.service failed because the control process exited with error code. See \"systemctl status vmware-sts-idmd.service\" and \"journalctl -xe\" for details.\n'",

                              "translatable": "An error occurred while invoking external command : '%(0)s'"

                          }

                      ],

                      "componentKey": null,

                      "problemId": null

                  }

                  Error executing start on service vmware-sts-idmd. Details {

                      "resolution": null,

                      "detail": [

                          {

                              "args": [

                                  "vmware-sts-idmd"

                              ],

                              "id": "install.ciscommon.service.failstart",

                              "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                              "translatable": "An error occurred while starting service '%(0)s'"

                          }

                      ],

                      "componentKey": null,

                      "problemId": null

                  }

                  Service-control failed. Error {

                      "resolution": null,

                      "detail": [

                          {

                              "args": [

                                  "vmware-sts-idmd"

                              ],

                              "id": "install.ciscommon.service.failstart",

                              "localized": "An error occurred while starting service 'vmware-sts-idmd'",

                              "translatable": "An error occurred while starting service '%(0)s'"

                          }

                      ],

                      "componentKey": null,

                      "problemId": null

                  }