9 Replies Latest reply on Sep 28, 2018 10:05 AM by horace.ng

    Attempting to upgrade from VCSA 6.5.0.14000 to 6.5 U2b fails

    stanj Hot Shot

      I am trying to update the VCSA from 6.5 to 6.5 U2b.

       

      To begin, I took a snapshot of the current VCSA.

      I uploaded the patch ISO (VMware-vCenter-Server-Appliance-6.5.0.21000-8815520-patch-FP) to the local ESXi Datastore and attached it to the VCSA CD.

      I logged into the vCenter Appliance and attempted the update and it failed.

      I reverted back the snapshot and tried again using the method of logging into the appliance and using the software-packages utility.

       

      It looks good until the end and I see the following:

       

      ISO unmounted successfully

      Running test transaction

      Running pre-install script

      Al VMware services stopped

      Upgrading software packages

      Package update failed

      Starting all services

      Installation failed

       

      I rebooted the VCSA but cannot login, get a 503 service unavailable

       

      I reverted back to the snapshot and can login to the 6.5.41000 version of VCSA

       

      Any ideas as to what I should try next for an attempted upgrade?