14 Replies Latest reply on Oct 5, 2018 8:21 AM by BenFB

    Internet Explorer crashing due to faulting module vmwsci.dll

    dylomc Novice

      I had a few reports of IE crashing for some users. I've found this appears to be happening for a lot of VM's. The logs show the following error:
      Faulting application name: IEXPLORE.EXE, version: 11.0.15063.850, time stamp: 0x3173cb3d

      Faulting module name: vmwsci.dll, version: 7.2.0.21950, time stamp: 0x5910b368


      The faulting module (vmwsci.dll) appears it has to do with the View Agent PCoIP Smart Card Interception. Is that the same thing as the Smarcard Redirection feature? We don't even select this for our View Agent installs.  It's happening on various versions of view agent (7.0.3, 7.2).  It does appear these errors started to occur right after the July Windows and Office updates.