3 Replies Latest reply on Jul 12, 2018 11:39 AM by VPXA

    NetApp VSC error in 6.5 vSphere

    VPXA Novice

      Need suggestions on the below.

       

      I’m trying to unregister NetApp VSC from vCenter and I’m getting this error:

       

      The unregistration process failed with the following message:

      Unable to connect to VMware Profile Driven Storage Service. Please verify it is running correctly on vCenter server.

       

      To me it looks like the Profile Driven Storage Service is running though.

       

      Without restarting the service will it be possible to unregister the NetApp VSC.

        • 1. Re: NetApp VSC error in 6.5 vSphere
          SupreetK Expert

          During the unregistration, can you share the log snippets from sps.log and virgo.log from the vCenter?

           

          Cheers,

          Supreet

          • 2. Re: NetApp VSC error in 6.5 vSphere
            VPXA Novice

            l],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2018,MONTH=6,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=12,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=17,MINUTE=52,SECOND=57,MILLISECOND=275,ZONE_OFFSET=0,DST_OFFSET=0],

                                    containerId = null,

                                    nas = (vim.host.NasVolume) {

                                       dynamicType = null,

                                       dynamicProperty = null,

                                       type = NFS,

                                       name = ,

                                       capacity = 2199023255552,

                                       remoteHost = ,

                                       remotePath = ,

                                       userName = null,

                                       remoteHostNames = null,

                                       securityType = null,

                                       protocolEndpoint = null

                                    }

                                 }

                              }

                           ],

                           missingSet = null

                        }

                     ],

                     missingSet = null

                  }

               ],

               truncated = null

            }

            2018-07-12T17:52:57.284Z [pool-34-thread-1] DEBUG opId=sps-VICNotifier-695120-394 com.vmware.vim.sms.provider.vasa.feed.UsageContextListener - Updating MountInfo for datastore datastore-107467 as: (vim.host.NasVolume) {

               dynamicType = null,

               dynamicProperty = null,

               type = NFS,

               name = ,

               capacity = 2199023255552,

               remoteHost = ,

               remotePath = ,

               userName = null,

               remoteHostNames = null,

               securityType = null,

               protocolEndpoint = null

            }

            2018-07-12T17:53:01.221Z [pool-12-thread-1] DEBUG opId=sps-Main-695075-759 com.vmware.vim.sms.provider.vasa.feed.ContextDispatcherImpl - Scheduling to read in changed context after 12000 millisecs

            2018-07-12T17:53:03.784Z [pool-34-thread-1] DEBUG opId=sps-VICNotifier-695120-394 com.vmware.vim.storage.common.vc.impl.VcInventoryChangeNotifier - Processing updates from VC: (vmodl.query.UpdateSet) {

               dynamicType = null,

               dynamicProperty = null,

               version = 103178,

               filterSet = (vmodl.query.FilterUpdate) [

                  (vmodl.query.FilterUpdate) {

                     dynamicType = null,

                     dynamicProperty = null,

                     filter = ManagedObjectReference: type = PropertyFilter, value = session[520ca4c0-7c76-db12-3ec9-fe85cd432fcb]52ef2b7a-488a-e299-5c25-d1164041f2be, serverGuid = 4A518675-98CD-416E-93CD-117A7DAA34FD,

                     objectSet = (vmodl.query.ObjectUpdate) [

                        (vmodl.query.ObjectUpdate) {

                           dynamicType = null,

                           dynamicProperty = null,

                           kind = modify,

                           obj = ManagedObjectReference: type = Datastore, value = datastore-107501, serverGuid = 4A518675-98CD-416E-93CD-117A7DAA34FD,

                           changeSet = (vmodl.query.Change) [

                              (vmodl.query.Change) {

                                 dynamicType = null,

                                 dynamicProperty = null,

                                 name = info,

                                 op = assign,

                                 val = (vim.host.NasDatastoreInfo) {

                                    dynamicType = null,

                                    dynamicProperty = null,

                                    name = ,

                                    url = ds:///vmfs/volumes/a3ddd444-dcc44390/,

                                    freeSpace = 1747406548992,

                                    maxFileSize = 9223372036854775807,

                                    maxVirtualDiskCapacity = 17383785916071,

                                    maxMemoryFileSize = 70368744177664,

                                    timestamp = java.util.GregorianCalendar[time=?,areFieldsSet=false,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT+00:00",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2018,MONTH=6,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=12,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=17,MINUTE=53,SECOND=3,MILLISECOND=779,ZONE_OFFSET=0,DST_OFFSET=0],

                                    containerId = null,

                                    nas = (vim.host.NasVolume) {

                                       dynamicType = null,

                                       dynamicProperty = null,

                                       type = NFS,

                                       name = ,

                                       capacity = 2199023255552,

                                       remoteHost = ,

                                       remotePath = /,

                                       userName = null,

                                       remoteHostNames = null,

                                       securityType = null,

                                       protocolEndpoint = null

                                    }

                                 }

                              }

                           ],

                           missingSet = null

                        }

                     ],

                     missingSet = null

                  }

               ],

               truncated = null

            }

            2018-07-12T17:53:03.784Z [pool-34-thread-1] DEBUG opId=sps-VICNotifier-695120-394 com.vmware.vim.sms.provider.vasa.feed.UsageContextListener - Updating MountInfo for datastore datastore-107501 as: (vim.host.NasVolume) {

               dynamicType = null,

               dynamicProperty = null,

               type = NFS,

               name = ,

               capacity = 2199023255552,

               remoteHost =

               remotePath = /,

               userName = null,

               remoteHostNames = null,

               securityType = null,

               protocolEndpoint = null

            }

            2018-07-12T17:53:06.222Z [pool-12-thread-3] DEBUG opId=sps-Main-695075-759 com.vmware.vim.sms.provider.vasa.feed.ContextDispatcherImpl - Scheduling to read in changed context after 12000 millisecs

            2018-07-12T17:53:08.692Z [pool-34-thread-1] DEBUG opId=sps-VICNotifier-695120-394 com.vmware.vim.storage.common.vc.impl.VcInventoryChangeNotifier - Processing updates from VC: (vmodl.query.UpdateSet) {

               dynamicType = null,

               dynamicProperty = null,

               version = 103179,

               filterSet = (vmodl.query.FilterUpdate) [

                  (vmodl.query.FilterUpdate) {

                     dynamicType = null,

                     dynamicProperty = null,

                     filter = ManagedObjectReference: type = PropertyFilter, value = session[520ca4c0-7c76-db12-3ec9-fe85cd432fcb]52ef2b7a-488a-e299-5c25-d1164041f2be, serverGuid = 4A518675-98CD-416E-93CD-117A7DAA34FD,

                     objectSet = (vmodl.query.ObjectUpdate) [

                        (vmodl.query.ObjectUpdate) {

                           dynamicType = null,

                           dynamicProperty = null,

                           kind = modify,

                           obj = ManagedObjectReference: type = Datastore, value = datastore-107480, serverGuid = 4A518675-98CD-416E-93CD-117A7DAA34FD,

                           changeSet = (vmodl.query.Change) [

                              (vmodl.query.Change) {

                                 dynamicType = null,

                                 dynamicProperty = null,

                                 name = info,

                                 op = assign,

                                 val = (vim.host.NasDatastoreInfo) {

                                    dynamicType = null,

                                    dynamicProperty = null,

                                    name = ,

                                    url = ds:///vmfs/volumes/6adeaa47-f432fefd/,

                                    freeSpace = 2185981411328,

                                    maxFileSize = 9223372036854775807,

                                    maxVirtualDiskCapacity = 17383785916071,

                                    maxMemoryFileSize = 70368744177664,

                                    timestamp = java.util.GregorianCalendar[time=?,areFieldsSet=false,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="GMT+00:00",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2018,MONTH=6,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=12,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=0,HOUR=0,HOUR_OF_DAY=17,MINUTE=53,SECOND=8,MILLISECOND=687,ZONE_OFFSET=0,DST_OFFSET=0],

                                    containerId = null,

                                    nas = (vim.host.NasVolume) {

                                       dynamicType = null,

                                       dynamicProperty = null,

                                       type = NFS,

                                       name = ,

                                       capacity = 2199023255552,

                                       remoteHost = ,

                                       remotePath = ,

                                       userName = null,

                                       remoteHostNames = null,

                                       securityType = null,

                                       protocolEndpoint = null

                                    }

                                 }

                              }

                           ],

                           missingSet = null

                        }

                     ],

                     missingSet = null

                  }

               ],

               truncated = null

            }

            2018-07-12T17:53:08.692Z [pool-34-thread-1] DEBUG opId=sps-VICNotifier-695120-394 com.vmware.vim.sms.provider.vasa.feed.UsageContextListener - Updating MountInfo for datastore datastore-107480 as: (vim.host.NasVolume) {

               dynamicType = null,

               dynamicProperty = null,

               type = NFS,

               name = ,

               capacity = 2199023255552,

               remoteHost = ,

               remotePath = /,

               userName = null,

               remoteHostNames = null,

               securityType = null,

               protocolEndpoint = null

            }

            • 3. Re: NetApp VSC error in 6.5 vSphere
              VPXA Novice

              Hi Supreet,

               

              virgo.log details

               

               

              -----------------------------------------------------

               

              [2018-07-12T18:02:00.225Z] [WARN ] ient-connection-monitor-1526  .c.h.i.HttpConfigurationCompilerBase$ConnectionM                                                                                                                            onitorThreadBase  Interrupted, no more connection pool cleanups will be performed.

              [2018-07-12T18:02:00.232Z] [INFO ] linkedVcGroup-pool-1573      70026473 100529 200211 com.vmware.vise.vim.common                                                                                                                            s.vcservice.impl.VcServiceImpl          Logging out of VC very quickly after login: https://cspVMVC1.ep.corp:443/                                                                                                                            sdk (guid 4A518675-98CD-416E-93CD-117A7DAA34FD, id 3000224, username null, sessionID 100529, clientId 200211)

              [2018-07-12T18:02:00.237Z] [INFO ] linkedVcGroup-pool-1573      70026473 100529 200211 com.vmware.vise.util.debug                                                                                                                            .TimeMonitor                            VcServiceImpl logout: 4 milliseconds

              [2018-07-12T18:02:00.238Z] [INFO ] CEIPSynchronizerTimer         com.vmware.vise.util.session.SessionUtil                                                                                                                                                      Removed clientId 200211 for sessionId 100529 with context path ds/sdk. Total clientIds after th                                                                                                                            e removal: 2

              [2018-07-12T18:02:18.552Z] [INFO ] http-bio-9443-exec-274        org.springframework.flex.servlet.MessageBrokerHa                                                                                                                            ndlerAdapter      Channel endpoint amf received request.

              [2018-07-12T18:02:36.690Z] [WARN ] srm-topology-thread-11426     .c.h.i.HttpConfigurationCompilerBase$ConnectionM                                                                                                                            onitorThreadBase  Shutting down the connection monitor.

              [2018-07-12T18:02:36.690Z] [WARN ] ient-connection-monitor-1527  .c.h.i.HttpConfigurationCompilerBase$ConnectionM                                                                                                                            onitorThreadBase  Interrupted, no more connection pool cleanups will be performed.

              [2018-07-12T18:02:37.381Z] [WARN ] srm-topology-thread-11435     .c.h.i.HttpConfigurationCompilerBase$ConnectionM                                                                                                                            onitorThreadBase  Shutting down the connection monitor.

              [2018-07-12T18:02:37.382Z] [WARN ] ient-connection-monitor-1528  .c.h.i.HttpConfigurationCompilerBase$ConnectionM                                                                                                                            onitorThreadBase  Interrupted, no more connection pool cleanups will be performed.

              [2018-07-12T18:02:37.385Z] [INFO ] srm-topology-thread-11438     com.vmware.srm.client.topology.impl.core.mxn.ent                                                                                                                            ityGraph.Graph    Failed to discover neighbours for LsppEntity {

              _rotationManager.get() = RotationManager {

                 _items = [LsppService {

                    _serviceVersion = 2.0

                    _endpoints = [LsppService.LsppServiceEndpoint {

                       protocol = wsTrust

                       type = com.vmware.cis.cs.identity.sso

                       url = https://xxxxxxxx/sts/STSService/vsphere.local

                       }, LsppService.LsppServiceEndpoint {

                       protocol = vmomi

                       type = com.vmware.cis.cs.identity.groupcheck

                       url = https://xxxxxxxx/sso-adminserver/sdk/vsphere.local

                       }, LsppService.LsppServiceEndpoint {

                       protocol = vmomi

                       type = com.vmware.cis.cs.identity.idpprovisioning

                       url = https://xxxxxxxx/sso-adminserver/idp

                       }, LsppService.LsppServiceEndpoint {

                       protocol = rest

                       type = com.vmware.cis.cs.identity.admin.idm.rest

                       url = https://xxxxxxxx/idm

                       }, LsppService.LsppServiceEndpoint {

                       protocol = rest

                       type = com.vmware.cis.common.healthstatus

                       url = https://xxxxxxxx/websso/HealthStatus

                       }, LsppService.LsppServiceEndpoint {

                       protocol = http

                       type = com.vmware.cis.cs.identity.websso

                       url = https://xxxxxxxx/websso/SAML2/Metadata/vsphere.local

                       }, LsppService.LsppServiceEndpoint {

                       protocol = vmomi

                       type = com.vmware.cis.cs.identity.admin

                       url = https://xxxxxxxx/sso-adminserver/sdk/vsphere.local

                       }, LsppService.LsppServiceEndpoint {

                       protocol = http

                       type = com.vmware.cis.cs.identity.openidconnect

                       url = https://xxxxxxxx/openidconnect/vsphere.local/.well-known/openid-configuration

                       }]

                    _type = cs.identity

                    _siteId = ep

                    _id = 12d9d340-fba9-44d7-bc94-364ce40d91f2

                    _nodeId =

                    _product = com.vmware.cis

                    _attributes = {}

                    }]

                 }

              }. Cause:  com.vmware.srm.client.topology.impl.core.operations.faults.ProviderNotAuthenticatedException: null

                      at com.vmware.srm.client.topology.impl.core.operations.faults.ProviderNotAuthenticatedException.<init>(Pr                                                                                                                            oviderNotAuthenticatedException.java:12)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.entities.LsppEntity.discoverNeighbours(LsppEn                                                                                                                            tity.java:239)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.Graph$TraversalTask.run(Graph.java:55)

                      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

                      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

                      at java.lang.Thread.run(Thread.java:748)

               

               

              [2018-07-12T18:02:37.385Z] [WARN ] srm-topology-thread-11438     com.vmware.srm.client.topology.impl.common.Utils                                                                                                                                              Topology task finished with error:  com.vmware.srm.client.topology.impl.core.operations.faults.                                                                                                                            ProviderNotAuthenticatedException: null

                      at com.vmware.srm.client.topology.impl.core.operations.faults.ProviderNotAuthenticatedException.<init>(Pr                                                                                                                            oviderNotAuthenticatedException.java:12)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.entities.LsppEntity.discoverNeighbours(LsppEn                                                                                                                            tity.java:239)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.Graph$TraversalTask.run(Graph.java:55)

                      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

                      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

                      at java.lang.Thread.run(Thread.java:748)

               

               

              [2018-07-12T18:02:37.385Z] [ERROR] srm-topology-thread-11438     com.vmware.vise.util.concurrent.WorkerThread                                                                                                                                                  srm-topology-thread-11438 terminated with exception:  com.vmware.srm.client.topology.impl.core.                                                                                                                            operations.faults.ProviderNotAuthenticatedException: null

                      at com.vmware.srm.client.topology.impl.core.operations.faults.ProviderNotAuthenticatedException.<init>(Pr                                                                                                                            oviderNotAuthenticatedException.java:12)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.entities.LsppEntity.discoverNeighbours(LsppEn                                                                                                                            tity.java:239)

                      at com.vmware.srm.client.topology.impl.core.mxn.entityGraph.Graph$TraversalTask.run(Graph.java:55)

                      at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

                      at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

                      at java.lang.Thread.run(Thread.java:748)

               

               

              [2018-07-12T18:02:56.175Z] [INFO ] http-bio-9443-exec-303        org.springframework.flex.servlet.MessageBrokerHa                                                                                                                            ndlerAdapter      Channel endpoint amf received request.

              [2018-07-12T18:03:36.686Z] [INFO ] health-status-47              com.vmware.vise.vim.cm.healthstatus.AppServerHea                                                                                                                            lthService        Memory usage: used=600,654,408; max=1,116,733,440; percentage=53.78673069913622%. Status: GREEN                                                                                                                           

              [2018-07-12T18:03:36.686Z] [INFO ] health-status-47              c.v.v.v.cm.HealthStatusRequestHandler$HealthStat                                                                                                                            usCollectorTask   Determined health status 'GREEN' in 0 ms