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iurlyst
Contributor
Contributor

VMWare Player 12.5 crashing on Windows 10

Hi,

I had been running VMWare Workstation Player 12.5.0 on a Windows 7 host for nearly two years.

I recently had Windows 10 installed with VMWare Workstation Player 12.5.9 and started having issues.

Every once in a while (i.e. about once a day) VMWare Player would crash with the following error:

VMware Player unrecoverable error: (svga)

Exception 0xc0000005 (access violation) has occurred.

A log file is available in "C:\Users\Username\Documents\Virtual Machines\Ubuntu 64-bit vtx\vmware.log". 

You can request support. 

To collect data to submit to VMware technical support, run "vm-support".

We will respond on the basis of your support entitlement.

I also tried downgrading to 12.5.0 but the issue persists.

Any ideas what I could do/try about it?

I could not find vm-support.

Thank you!

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