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ishaarora3
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Invalid certificate issue in endpoint creation in vrealize automation 7.4

Hi,

I have a new vra 7.4 setup. I am trying to create the endpoint with name - vCentervsaqa which is same as the agent name added in iaas.

Its failing with the below error. Can some one please help with this.

vCAC Server logs - C:\Program Files (x86)\VMware\vCAC\Server\Logs

UTC:2018-06-15 18:37:29 Local:2018-06-15 13:37:29] [Trace]: [sub-thread-Id="14"  context=""  token=""] Processing ping report, report queue depth is 3

[UTC:2018-06-15 18:37:29 Local:2018-06-15 13:37:29] [Trace]: [sub-thread-Id="14"  context=""  token=""] Processing ping report for agent vCenter

[UTC:2018-06-15 18:37:29 Local:2018-06-15 13:37:29] [Trace]: [sub-thread-Id="14"  context=""  token=""] Processing ping report for agent vSphere65

[UTC:2018-06-15 18:37:29 Local:2018-06-15 13:37:29] [Trace]: [sub-thread-Id="14"  context=""  token=""] Processing ping report for agent vCentervsaqa

GetWorkItem AgentID:vCentervsaqa taskType: testconnection Long Running: False Data Collection: False Can run long running data collection: True Can run long running resource intensive: True Message:<?xml version="1.0" encoding="utf-16"?><workItem id="f30e8bd1-3155-49da-8d47-a15234588e69"><task type="testconnection"><parameter name="TestConnection.Endpoint.Address">https://vcenterfqdn/sdk</parameter><parameter name="TestConnection.Endpoint.Username">ADMIN_USERNAME-OFVCENTER</parameter><parameter name="TestConnection.Endpoint.Password">5mj8vLCdmMn7ol0bFNn/Sw==</parameter><parameter name="TestConnection.Endpoint.TrustThumbprint" /><parameter name="TestConnection.Endpoint.TrustAllCertificates">False</parameter></task></workItem>

[UTC:2018-06-15 18:37:32 Local:2018-06-15 13:37:32] [Debug]: [sub-thread-Id="17"  context=""  token=""] TestConnection WorkItemResponse: [<?xml version="1.0" encoding="utf-16"?><workItemResponse id="f30e8bd1-3155-49da-8d47-a15234588e69"><task type="testconnection"><result succeeded="false"><message>Test connection failed: Certificate is not trusted (RemoteCertificateChainErrors). Subject: C=US, CN=vcenter-fqdn Thumbprint: 43C993C46A18CB228147C20B3B92F1000CA118DA</message></result><parameter name="TestConnection.Endpoint.Request.ResultCode">INVALID_CERTIFICATE</parameter><parameter name="trace_id" /></task></workItemResponse>]

[UTC:2018-06-15 18:37:32 Local:2018-06-15 13:37:32] [Trace]: [sub-thread-Id="17"  context=""  token=""] Begin completing test connection request with id [f30e8bd1-3155-49da-8d47-a15234588e69].

[UTC:2018-06-15 18:37:32 Local:2018-06-15 13:37:32] [Trace]: [sub-thread-Id="17"  context=""  token=""] Finish completing test connection request with id [f30e8bd1-3155-49da-8d47-a15234588e69].

[UTC:2018-06-15 18:37:32 Local:2018-06-15 13:37:32] [Trace]: [sub-thread-Id="17"  context=""  token=""] Deleting work item with id [f30e8bd1-3155-49da-8d47-a15234588e69].

Thanks!

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rwk1982
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Hello!

RemoteCertificateChainErrors -> looks like that the Cert Chain of "VSAQA.gp.cv.commvault.com" is not added to the Trusted Cert Store of your IAAS Server?

Robert

Drink coffee.. Do stupid things faster with more energy...
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