Hello,
i just had a scary crash of 2 of 3 running VM reporting the error below.
For some seconds my both screens showed only "16 color" artefacts, you know, like an evil virus invaded my machine.
Error description:
2018-06-14T00:08:38.887+02:00| svga| I125+ -- DETECTED D3D11 DEVICE REMOVAL --
2018-06-14T00:08:38.887+02:00| svga| I125: [msg.panic.haveLog] A log file is available in "E:\vmachines\office2\vmware.log".
2018-06-14T00:08:38.887+02:00| svga| I125: [msg.panic.requestSupport.withoutLog] You can request support.
2018-06-14T00:08:38.887+02:00| svga| I125: [msg.panic.requestSupport.vmSupport.windowsOrLinux]
2018-06-14T00:08:38.887+02:00| svga| I125+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
2018-06-14T00:08:38.887+02:00| svga| I125+ You can also run the "vm-support" script in the Workstation folder directly.
2018-06-14T00:08:38.887+02:00| svga| I125: [msg.panic.response] We will respond on the basis of your support entitlement.
Question:
I have created an error report (.zip) and attached, but i don't know how forward this to support.
When i am logged in, i can't selected my product.
Any help appreciated