Please share your device name and attach following logs:
1. vmware.log under VM folder after applying the following lines in .vmx file under VM folder:
usb.analyzer.enable = "TRUE"
2. hcmon version:
C:\Windows\System32\drivers\hcmon.sys
=><right click>
=>Properties
=>Details
=>Product Versioin
3. hcmon traces
rem logman.exe is Windows OS builtin app
logman.exe create trace -n hcmontrace -p "{4211ca93-51aa-4e54-a2f6-ff03a014679c}" 0x7fffffff 0xff -o hcmontrace
logman.exe start hcmontrace
rem XXX: now reproduce the problem ...
logman.exe stop hcmontrace
logman.exe delete hcmontrace
Please attach hcmontrace*.etl.