Lost Printer, External Hard Drives

[Marjean]

Just upgraded to VMware Fusion 10.1.2 and once again, lost all USB accessories.  Will someone please give me  instructions on getting these back so I can print the instructions for future use.  Getting very frustrating going through this each time.  Thank you.

[nancyz]

Hi Marjean ,

Could you check if the following kernel extensions load successfully? You can use 'kextstat |grep vm' command to check that. If the output are some messages like:

233    1 0xffffff7f83509000 0x11000    0x11000    com.vmware.kext.vmci (90.8.1) 229339E3-2A75-3D93-A560-37512B6A0538 <12 5 4 3 1>

  234    0 0xffffff7f8351a000 0x16000    0x16000    com.vmware.kext.vmnet (0850.21.23) 3E051893-51D8-336A-8233-152FF378C8FE <233 5 4 3 1>

  235    0 0xffffff7f83530000 0x12000    0x12000    com.vmware.kext.vmx86 (0850.21.23) 0650419C-D92A-3D74-B27C-380C53BF3306 <7 5 4 3 1>

  236    0 0xffffff7f83542000 0x6000     0x6000     com.vmware.kext.vmioplug.17.1.4 (17.1.4) 719FF437-BE81-3EAC-B486-6299DAE3545C <41 5 4 3 1>

could you try to remove and readd USB controller of the VM?

First shutdown the windows VM. Open Virtual Machine -> Settings ->  USB & Bluetooth -> Click 'Advanced USB options' -> Remove USB Controller.  Then Click 'Add USB Controller ' on USB & Bluetooth settings pane. And power on the VM again.

If the kernel extension is not loaded, a reboot of your macOS may need.

[Marjean]

"Remove USB Controller" is grayed out.  Suggestion?

[Marjean]

"Remove USB Controller" finally appeared.  Followed your instructions and still do not have the printer, etc.

[nancyz]

Hi Marjean ,

Followed your instructions and still do not have the printer, etc.

You should shut down the VM first and then 'Remove USB Controller' . Could you check VM settings -> Printer,  'Match the default printer on the Mac' is checked ? Also, you need to un-install openvm tools and install VMware Tools.

[Marjean]

Where do I find "openvm tools"?

[RickShu]

Hi Marjean,

Would you please refer to this thread and give it a try to see if it helps?

Regards,

-Rick