6 Replies Latest reply on May 28, 2018 12:00 AM by niceguy001

    Guest Info failures for the following machines: 1 machines : Client1 Error Messages Client1=:

    niceguy001 Novice

      okay, this issues troubled me for a while...(under the same configuration and server infrastructure)

      i don't know why the client1 VM suddenly start to hanging and failing (to get gust info) at the "VMmark Setup" stage with the following messages:(as shown in figure below)

      Client1 : Get Guest Info did not run correctly

      Info: Get Linux guest information completed : Client1

      Guest Info failures for the following machines: 1 machines : Client1 Error Messages Client1=:

      client1.jpg

      i've tried the following troubleshoot steps in the primeclient VM:

      1. use staf ping ping to check the client1, it responded with PONG

      2. double-check the /etc/hosts file, the client1 IP matched

      3. re-provision the client1 VM (from tile0), problem is still the same and no help

      4. restart the client1 VM, still can't solve the issue

      5. under the /root/weathervane folder, couldn't find useful log to check

      6. the VMmark3-STAX_Job_2_User-Parsed.log (and other logs) showed no further details about this issue.(in the results folder)

       

      b.t.w this glitch only occurred on my client1 VM all the time while other client VMs are working just fine.

       

      can anyone help?