13 Replies Latest reply on Jun 5, 2018 7:24 PM by jUDASmILExAlmighty

    Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs

    csmuc Lurker

      Hi VMWare community,

       

      I recently upgraded a stand alone ESXi from 5.0 to 6.5 (Build 7967591).

      On the host, there are several guests, mainly Windows 2012 R2. After upgrading, the connected USB-disks are not being shown any more.

      I cannot add a USB-disk to an existing VM any more.

      Same with newly generated guests: I just installed a Windows 2016 Standard on the host, tried to add an USB-disk - no success.

      ESXi sees the disks:

      [root@server01:~] lsusb

      Bus 002 Device 006: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

      Bus 002 Device 005: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

      Bus 002 Device 004: ID 1058:1230 Western Digital Technologies, Inc. My Book (WDBFJK)

      Bus 001 Device 007: ID 0624:0252 Avocent Corp.

      Bus 001 Device 006: ID 0624:0251 Avocent Corp. Virtual Mass Storage

      Bus 001 Device 005: ID 0624:0249 Avocent Corp. Virtual Keyboard/Mouse

      Bus 001 Device 004: ID 413c:a001 Dell Computer Corp. Hub

      Bus 002 Device 003: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard

      Bus 001 Device 003: ID 413c:a101 Dell Computer Corp.

      Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub

      Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub

      Bus 002 Device 001: ID 0e0f:8002 VMware, Inc.

      Bus 001 Device 001: ID 0e0f:8002 VMware, Inc.

       

      I'd really appreciate any help on this issue.

       

      Thanks in advance, best regards,

      Christian

        • 1. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
          Rsahi Novice

          Check to see if usb arbitrator service is on...

           

          ~ # /etc/init.d/usbarbitrator start | stop | status

           

          chkconfig usbarbitrator on

           

          This is used to let the usb device seen by the VMs

          • 2. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
            jUDASmILExAlmighty Novice
            VMware Employees

            Would you please try this command on ESXi console and paste output here:

            #esxcli hardware  usb passthrough device list

             

             

            Thanks.

            W

            • 3. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
              jUDASmILExAlmighty Novice
              VMware Employees

              And yes, please check status of usbarbitrator service. If usbarbitrator is stopped then you cannot passthrough USB device to your VM.

              But generally this service is auto start with system boot unless user deliberately disable it.

              A

              • 4. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                Finikiez Master
                vExpert

                I would start with moving to old usb drivers as ESXi 6.5 has new native usb driver

                 

                VMware Knowledge Base

                • 5. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                  csmuc Lurker

                  Thanks for your replies!

                   

                  Here's the result of the proposed commands:

                  [root@server01:~] /etc/init.d/usbarbitrator status

                  usbarbitrator is running

                  [root@server01:~] chkconfig usbarbitrator on

                  [root@server01:~] esxcli hardware usb passthrough device list

                  Bus  Dev  VendorId  ProductId  Enabled  Can Connect to VM          Name

                  ---  ---  --------  ---------  -------  -------------------------  ----------------------------------

                  1    3    413c      a101         false  no (passthrough disabled)  Dell Computer Corp.

                  1    6    624       251           true  yes                        Avocent Corp. Virtual Mass Storage

                   

                  Next step will be to switch back to the old USB driver. For this requires a reboot, I have to schedule a downtime first.

                  I'll post the results as soon as possible.

                   

                  Thanks and best regards,

                  Christian

                  • 6. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                    jUDASmILExAlmighty Novice
                    VMware Employees

                    a

                    According to your output, the usbarbitrator service is up and running and the devices can be enumerated by host's driver. But your USB disks are not listed in passthrough device list.

                    Would you please try the commands below to get verbose info about the three USB disks?

                     

                    You can try lsusb with "-s <BUSID:DEVICEID>" then according to your first post, they should be like this:

                    "lsusb -v -s 002:006"

                    "lsusb -v -s 002:005"

                    "lsusb -v -s 002:004"

                     

                    Thanks

                    • 7. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                      csmuc Lurker

                      Sorry for replying that late. Attached the requested output:

                      Thanks once again!

                       

                      [root@marserver01:~] lsusb -v -s 002:006

                      Bus 002 Device 006: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x107c Elements Desktop (WDBWLG)

                        bcdDevice           10.65

                        iManufacturer           2 Western Digital

                        iProduct                3 Elements 107C

                        iSerial                 1 574343344532565A564B3735

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                      [root@marserver01:~] lsusb -v -s 002:005

                       

                      Bus 002 Device 005: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x107c Elements Desktop (WDBWLG)

                        bcdDevice           10.65

                        iManufacturer           2 Western Digital

                        iProduct                3 Elements 107C

                        iSerial                 1 574343344534554A5A345355

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                      [root@marserver01:~] lsusb -v -s 002:004

                       

                      Bus 002 Device 004: ID 1058:1230 Western Digital Technologies, Inc. My Book (WDBFJK)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x1230 My Book (WDBFJK)

                        bcdDevice           10.50

                        iManufacturer           2 Western Digital

                        iProduct                3 My Book 1230

                        iSerial                 1 574343344531343638343036

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                       

                       

                       

                       

                       

                      [root@server01:~] lsusb -v -s 002:006

                       

                      Bus 002 Device 006: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x107c Elements Desktop (WDBWLG)

                        bcdDevice           10.65

                        iManufacturer           2 Western Digital

                        iProduct                3 Elements 107C

                        iSerial                 1 574343344532565A564B3735

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                      [root@server01:~] lsusb -v -s 002:005

                       

                      Bus 002 Device 005: ID 1058:107c Western Digital Technologies, Inc. Elements Desktop (WDBWLG)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x107c Elements Desktop (WDBWLG)

                        bcdDevice           10.65

                        iManufacturer           2 Western Digital

                        iProduct                3 Elements 107C

                        iSerial                 1 574343344534554A5A345355

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                      [root@server01:~] lsusb -v -s 002:004

                       

                      Bus 002 Device 004: ID 1058:1230 Western Digital Technologies, Inc. My Book (WDBFJK)

                      Device Descriptor:

                        bLength                18

                        bDescriptorType         1

                        bcdUSB               2.10

                        bDeviceClass            0 (Defined at Interface level)

                        bDeviceSubClass         0

                        bDeviceProtocol         0

                        bMaxPacketSize0        64

                        idVendor           0x1058 Western Digital Technologies, Inc.

                        idProduct          0x1230 My Book (WDBFJK)

                        bcdDevice           10.50

                        iManufacturer           2 Western Digital

                        iProduct                3 My Book 1230

                        iSerial                 1 574343344531343638343036

                        bNumConfigurations      1

                        Configuration Descriptor:

                          bLength                 9

                          bDescriptorType         2

                          wTotalLength           32

                          bNumInterfaces          1

                          bConfigurationValue     1

                          iConfiguration          0

                          bmAttributes         0xc0

                            Self Powered

                          MaxPower               26mA

                          Interface Descriptor:

                            bLength                 9

                            bDescriptorType         4

                            bInterfaceNumber        0

                            bAlternateSetting       0

                            bNumEndpoints           2

                            bInterfaceClass         8 Mass Storage

                            bInterfaceSubClass      6 SCSI

                            bInterfaceProtocol     80 Bulk-Only

                            iInterface              0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x81  EP 1 IN

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                            Endpoint Descriptor:

                              bLength                 7

                              bDescriptorType         5

                              bEndpointAddress     0x02  EP 2 OUT

                              bmAttributes            2

                                Transfer Type            Bulk

                                Synch Type               None

                                Usage Type               Data

                              wMaxPacketSize     0x0200  1x 512 bytes

                              bInterval               0

                      Binary Object Store Descriptor:

                        bLength                 5

                        bDescriptorType        15

                        wTotalLength           22

                        bNumDeviceCaps          2

                        USB 2.0 Extension Device Capability:

                          bLength                 7

                          bDescriptorType        16

                          bDevCapabilityType      2

                          bmAttributes   0x0000f41e

                            Link Power Management (LPM) Supported

                        SuperSpeed USB Device Capability:

                          bLength                10

                          bDescriptorType        16

                          bDevCapabilityType      3

                          bmAttributes         0x00

                          wSpeedsSupported   0x000e

                            Device can operate at Full Speed (12Mbps)

                            Device can operate at High Speed (480Mbps)

                            Device can operate at SuperSpeed (5Gbps)

                          bFunctionalitySupport   1

                            Lowest fully-functional device speed is Full Speed (12Mbps)

                          bU1DevExitLat          10 micro seconds

                          bU2DevExitLat        2047 micro seconds

                      Device Status:     0x0001

                        Self Powered

                      • 8. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                        jUDASmILExAlmighty Novice
                        VMware Employees

                        Hummmm, didn't find any abnormal info on device side. And never seen this kind of problem before.

                        So which model of server you are using? According to your info, I think you connect all these devices to onboard USB ports of the server right? And all of the USB ports on your server are USB2 ports. I'll try to repro this in my side and will let you know if I can reproduce it.

                        • 9. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                          csmuc Lurker

                          First of all: Thanks for helping on this issue.

                          The server is a Dell PowerEdge T420. All disks are connected to onboard USB ports of the server. I do not use any kind of USB hub

                          All of the server's USB ports are USB2.

                          I'd be glad, if you found a way to reproduce the issue. If not, I'll try to switch back to the old USB-driver.

                          Thanks once again and best regards,

                          Christian

                          • 10. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                            jUDASmILExAlmighty Novice
                            VMware Employees

                            Thanks Christian.

                            I tried today on my Dell T620 but I found direct upgrade is not supported from 5.0 to 6.5.

                            First I installed build 5.0GA 469512 then try to upgrade to 7967591 via iso installation. When proceeding to installation step I was told I cannot upgrade build from 5.1 or older releases to 6.5 release directly, that's not supported. Only install build options available. So would you please let me know how did you upgrade your server from 5.0 to 6.5? Thanks.

                             

                            • 11. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                              csmuc Lurker

                              Hello,

                              I'm afraid, I put the wrong version number by mistake. I was upgrading a ESXi 5.5 to 6.5:

                              2018-04-20T15:13:44.840Z INFO   Found ESXi on t10.Dell____Internal_Dual_SD________0123456789AB: {esx : False; esxi : True; lopsided : None; version: (5, 5, 0)}.
                              2018-04-20T15:13:44.841Z DEBUG  Dialog: Raising screens for {esx : False; esxi : True; lopsided : None; version: (5, 5, 0)}.
                              2018-04-20T15:13:44.841Z DEBUG  Dialog: only esxi, no vmfs
                              2018-04-20T15:13:57.240Z DEBUGUser selected to "Upgrade".
                              2018-04-20T15:13:57.265Z DEBUGUser chose disk: t10.Dell____Internal_Dual_SD________0123456789AB to install to.

                              Sorry for that and thanks once again!

                              • 12. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                                jUDASmILExAlmighty Novice
                                VMware Employees

                                Sorry for reply late, I cannot made reply in these days. Not sure what's the problem here.

                                 

                                Then would you please share the steps how you upgrade your server from 5.5 to 6.5? Which build of ESXi5.5 you were using? And which virtual USB controller you configured on your VMs?

                                And would you please share output of "#cat /dev/usbdevices" in your ESXi6.5? Thanks.

                                • 13. Re: Upgraded ESXi 5.0 to 6.5 - USB-disks not shown in VMs
                                  jUDASmILExAlmighty Novice
                                  VMware Employees

                                  And some updates from my side. I think you may installed and upgraded your system in SD card on your Dell server. As there's no SD card in hand then I tried with an USB flash disk with intalled an ESXi 5.5 build and upgraded it to 6.5. Also I attached a WD USB HDD, not the same one as yours. After system upgrade I can found the device in usb device list and I can attach it to VM as well.