1 Reply Latest reply on May 9, 2018 12:25 PM by daphnissov

    EPOPS Linux not collect data

    santunez2275 Novice

      Hello Guys

       

      I was installed epops agent in Redhat 7.4 and the agent is reported in VROPS 6.6 but not collect data

       

      The error is

       

      09-05-2018 16:11:20,152 CLST ERROR [pool-2-thread-1] [PollerClientImpl$PollingRunnable] error while polling messages from server:

      org.hyperic.hq.bizapp.client.AgentCallbackClientException: 503

              at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:228)

              at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:149)

              at org.hyperic.hq.bizapp.client.AgentCommandsCallbackClient.getAgentCommands(AgentCommandsCallbackClient.java:71)

              at org.hyperic.hq.transport.PollerClientImpl$PollingRunnable.doPolling(PollerClientImpl.java:106)

              at org.hyperic.hq.transport.PollerClientImpl$PollingRunnable.run(PollerClientImpl.java:98)

              at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)

              at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)

              at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)

              at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)

              at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

              at java.lang.Thread.run(Thread.java:748)

      Caused by: java.io.IOException: 503

              at org.hyperic.util.http.Server.send(Server.java:142)

              at org.hyperic.util.http.ServersManager.sendToServer(ServersManager.java:110)

              at org.hyperic.util.http.ServersManager.send(ServersManager.java:88)

              at org.hyperic.util.http.ServerHttpClient.send(ServerHttpClient.java:108)

              at org.hyperic.util.http.ServerHttpClient.post(ServerHttpClient.java:88)

              at org.hyperic.lather.client.LatherHTTPClient.invokeUnparsed(LatherHTTPClient.java:224)

              at org.hyperic.lather.client.LatherHTTPClient.invoke(LatherHTTPClient.java:140)

              at org.hyperic.hq.bizapp.client.AgentCallbackClient.invokeLatherCall(AgentCallbackClient.java:187)

              ... 11 more

       

       

       

       

      The error is only in a host where the firewall is down, exist communication from Linux to VROPS.

       

      Thanks for your help.

       

      regards

       

      Sebastian