Problems after upgrade to VCSA 6.7

[hppt]

Hi!

Today i made a mistake: upgraded my VCSA 6.7 to 6.7

So, I have some problems after that

1. Can't open Edit Settings on VM
2. Can't open  vSpehre web client (Flash)
3. VCSA HA disappeared from Configure tab (HTML5 client)

I've opened support ticket and now waiting for help

[adgate]

Hi,

Have there any errors appeared when you tried to edit VM, log in vCenter Web-client?

Check the logs. VMware Knowledge Base 

[hppt]

I don't know. Web client does not working )))

I waited 1 hour and only this

[firecell]

me too

[hppt · Accepted solution]

Technical support helps me resolve problem.

The reason was IBM plugin.

To remove plugin:

1. Follow instructions VMware Knowledge Base (KB 1025360)
2. Once you disable the plugin, you need to remove those disabled plugin-packages from the below location:

     cloudvm: /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity

     ciswin: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages

     Please take the back up of vsphere-client-serenity(for cloudvm) and vc-packages (for ciswin) before removing any plugin packages inside it

     Take the back of work and pickup folder and delete the contents inside these folders. Locations of work and pickup folder :

     CISWIN :

     C:\Program Files\VMware\vCenter Server\virgo\server\pickup

     C:\Program Files\VMware\vCenter Server\WebClient\server\work

     CLOUDVM :

     /usr/lib/vmware-virgo/server/pickup/.

     /usr/lib/vmware-vsphere-client/server/work/

     When I say backup, it means that you should copy that folders to someother place as backup and not rename in the same folder. Once you take the backup, please delete the contents in the original folders

     3. Restart VCSA

vSphere Web client works!