6 Replies Latest reply on Oct 26, 2018 4:44 PM by hesham55

    Unable to reconnect to VM after disconnect

    VMWareWSS2015 Novice

      Need your expertise opinions..

       

      Windows 10 with 1709 gold image

      Horizon Agent 7.3.1

      Horizon Client 4.6.1 and 4.7

       

      Has anyone in VDI land running into this issue.  If so, what did you do fix it?

       

      ISSUE:  It doesn't matter if the user just leaves them on and they time out or if they disconnect and log off. When trying to log back in they just get a black screen or an error message saying to contact the system administrator.

       

      I have go into View Admin and either reset and remove the VM in order for user to get a new VM instead of re-connect back to same VM.

       

      Thanks in advance..